Information Technology Operations Superintendent

Eagle Mine Talon Metals • Champion, MI • 2d ago

MAIN PURPOSE: Ensures proper functioning of the organization's information systems and is responsible for leading all information technology, communication systems, and assists with operational technology (OT) across the mining operation.

MAIN RESPONSIBILITIES/ACTIVITIES:

Provide direction, guidance, and support to Supervisors and other direct reports for effective daily execution.

Promote teamwork, communication, and alignment across shifts and team.

Coach Supervisors in leadership, planning, and performance management.

Recognize and reinforce desired behaviors and cultural standards.

Encourage innovation, ownership, and employee participation in problem-solving.

Ensure effective two-way communication between employees and site leadership.

Demonstrate visible safety leadership in the field.

The site senior technology leader driving and identifying areas of continuous improvement in IT services

Supervise employees of the IT department in accordance with organizational policies and goals

Support Talon Information Technology team as needed

Proactively communicate and collaborate with business partners and internal business areas to analyze information needs

Oversee the performance and reliability of all IT including Network, servers, firewall health and compliance, cloud services, helpdesk service levels, and end-user computing

Oversee and assist with cyber security policies and controls for both IT and OT environments and risk management

Leads IT team in working with site technical services to assure reliability in underground communication systems (LTE, Wi-fi)

Ensure compliance with regulatory, safety, and data protection requirements

Recruit, coach, and develop employees in accordance with company technology strategy, policies and goals

Act as an agent of technical change, proactively communicate and collaborate with business partners and internal business areas to analyze information needs, architect solutions, allocate resources, deliver projects and deliver a stable, secure environment

Oversees SAP ERP system management and maintenance

Solid understanding of OT principles and supports OT personnel as needed

Perform other duties as assigned

EDUCATION, QUALIFICATIONS AND EXPERIENCE:

Bachelor's degree in Information Technology, Engineering, Computer Science, or related discipline is preferred

ERP and/ or SAP experience preferred

Process control and/ or data historian experience preferred

Minimum of 3 years of experience supervising an IT organization preferred

Solid understanding of cybersecurity principles

KEY PERSONAL COMPETENCIES:

Action oriented and produces results -- tasks are accomplished within required timeframes

Leadership -- accepts responsibility and accountability

Integrity and trust -- operates by personally defined set of ethics and values

Decision making -- correct, appropriate, timely, based on sound judgment, business sense and technical data

Communications -- clear, concise, objective, well organized, is an active listener

Technical excellence, analysis, problem solving -- subject matter expert, researches/support proper solutions

Ingenuity and resourcefulness -- utilizes resources effectively and efficiently, thinks outside the box

Organized -- activities are logically and appropriat

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