L&D Manager

WestRock Company • West Point, VA • 2h ago

The opportunity:

The site L&D leader will partner with the Division & Regional Learning and Development Team and with operations leadership to support implementation and accountability to the L&D Framework, Systems and Tools across their site. The role is responsible for ensuring that their site drives common learning systems, processes and training standards through site identified team members that support training delivery locally, to enable our sites to be able to have world class learning experiences. The site L&D leader is the key partner for the site leadership team to ensure they are able to effectively deploy our common processes, Orientation, Onboarding, Job Certification and Development processes that enable their strategies. This team member will work closely with their site leadership to enable team members to support the day-to-day management of manufacturing training. They will do this through a strong network of trainers and building their capability to ensure they can support delivery of the day-to-day learning processes needed within manufacturing. They will be the lead admin for the LMS System and support other admins/ trainers that help manage the system processes day to day.

How you will impact Smurfit Westrock:

Key partner working with the Divisional L&D Leader, site HR Manager and site General Manager to prioritize core learning priorities across their space

Responsible to connect with and support local site leadership teams and trainers to implement and continuously improve site training processes (e.g., Orientation, Onboarding, Job Certification, Development Processes), including system/process accountability and reporting

Responsible to partner with local operations team/ trainers to build out and implement on the job training for critical roles

Responsible to support content/ learning solution creation with trainers/ SME\u2019s, using the ADDIE model and consideration for emerging technology

Responsible to administer the Cornerstone Learning Management System (LMS) - Able to build, track and assign training

Responsible to ensure training documentation is stored, linked, and utilized as a part of the training process in a systemic way

Responsible to implement local trainer onboarding/ development process to ensure highly effective trainers are utilized during the learning & development process

Key partner to local trainers, ensuring that safety/ quality leaders have all required compliance trainings tracked and refreshed as needed

Key owners to ensure orientation and onboarding processes are effective & the employee experience is measured and on target

Able to manage and balance multiple competing priorities

Additional duties as assigned

As a relationship builder, connector, and key support resource to local site leadership teams, trainers, and operations team members - fostering a world class learning and development experience & culture

Improve local trainer/ team performance through skill gap closure and skill development - increasing skills and time to certification

Key L&D system/ framework owner ensuring we support and enable local trainers, to identify skill gaps and forecast future skill needs, prior to losing talent - all while continuously improving and driving performance efficiencies

Cost eliminator across roles, saving us unnecessary risk and leveraging synergies

What you need to succeed:

Critical Skills/Capabilities:

Growth and Results Oriented: Results oriented person that looks for constant ways to improve

Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work

Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR\u2019s and leading people or teams (self-awareness)

Accountability: Holds self and others responsible for actions and results

Influence: Able to partner and build relationships to influence teams to work together, share best practice and develop and drive effective training for operations teams

Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/or when to seek additional input, and drive for consensus

Communication: willingness to work on the floor and in a heavy manufacturing world to ensure we can document and teach critical work processes

Technical Skills:

Learning & Development Experience (e.g., ADDIE Design, L&D Technology/ Design Tools, Facilitation, On-the-job training, Implementing and Measuring L&D Systems/ Frameworks/ Processes): 3-5 years

Prefer industry knowledge, or experience in manufacturing

Knowledge of Learning Management Systems

ATD Instructional Design Learning Cert and/ or Other Learning/ HR cert (preferred)

Bachelor\u2019s Degree Required - Focus Areas Preferred\u2026Human Resources, Teaching, Learning & Development, Adult Learning, Org Development, Instructional Design, Continuous Improvement

Microsoft Office - Teams, Word, Excel, Outlook, PowerPoint, Forms

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of safety, loyalty, integrity, and respect, we use leading science and technology to move fiber-based packaging forward.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

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