About us:
Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks.
Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com.
Job Summary:
The Event Sales Manager is a results-driven hospitality professional responsible for the sales, planning, and flawless execution of catered events across the resort's restaurants, banquet spaces, and unique venues. This role serves as the primary liaison between clients and resort operations, ensuring exceptional guest experiences while maximizing catering, food and beverage, room rental, and ancillary revenues.
Blending proactive sales outreach with detailed event management, the Event Sales Manager secures new business, manages contracted events from inquiry through post-event follow-up, and collaborates closely with Culinary, Banquets, Restaurants, Audio-Visual, and Hotel Operations teams. The ideal candidate is highly organized, client-focused, financially savvy, and passionate about creating memorable luxury experiences that align with the Regent brand standards.
A little bit about your day:
Reporting to the Director of Meetings and Events, every day is different, but you'll mostly:
Sales & Revenue Generation
Proactively solicit, negotiate, and secure catering and event business including social events, corporate meetings, private dining, and buyouts
Develop and execute strategies to grow catering revenue, optimize space utilization, and drive business during need periods
Respond to inquiries, prepare proposals, and ensure events align with financial, operational, and brand standards
Identify upselling opportunities for menus, beverage packages, enhancements, and resort amenities
Cultivate relationships with local businesses, community organizations, planners, and repeat clients
Event Planning & Execution
Serve as the primary point of contact for clients from contract execution through event completion
Plan and manage all aspects of catered events, including timelines, menus, room setups, and vendor coordination
Collaborate with Culinary, Banquet, Restaurant, and AV teams to ensure seamless execution and profitability
Conduct pre-event planning meetings, site visits, and pre-conference meetings
Create, distribute, and maintain accurate Banquet Event Orders (BEOs), event resumes, and function space bookings
Act as on-site event host or liaison as required to ensure client satisfaction
Financial & Administrative Management
Manage deposits, billing accuracy, and financial forecasts for assigned events
Ensure events meet or exceed contracted minimum food and beverage, room rental, and ancillary revenue commitments
Monitor event costs, labor, and resource utilization to support profitability
Maintain accurate records in sales and event management systems (Salesforce/Delphi)
Collaboration & Brand Representation
Partner with Sales, Revenue Management, Reservations, Front Office, and Guest Experience teams for group coordination
Stay current on food, beverage, and event trends to enhance offerings and remain competitive
Support sales calls, site tours, on-property showcases, and promotional events
Conduct post-event follow-ups to gather feedback, resolve issues, and drive repeat business
Requirements:
Proven experience in catering sales, event management, or hospitality operations, preferably within a luxury hotel or resort environment
Strong understanding of food and beverage operations, event logistics, and pricing strategies
Demonstrated success in managing multiple events simultaneously with strong attention to detail
Excellent communication, negotiation, and relationship-building skills
Proficiency in event and sales systems such as Delphi, Social Tables, Microsoft Office
Ability to collaborate cross-functionally and adapt in a fast-paced environment
Flexible schedule required, including mornings, evenings, weekends, and holidays
Work environment includes indoor and outdoor venues with varying noise levels
Bachelor's degree preferred
General Expectations
Uphold the values, culture, and luxury service standards of Regent Santa Monica Beach and IHG Hotels & Resorts
Demonstrate professionalism, integrity, and a guest-first mindset in all interactions
Foster a respectful, collaborative, and inclusive work environment
Represent the resort with confidence, creativity, and attention to detail
What we need from you:
Proven experience in catering sales, event management, or hospitality operations, preferably within a luxury hotel or resort environment
Strong understanding of food and beverage operations, event logistics, and pricing strategies
Demonstrated success in managing multiple events simultaneously with strong attention to detail
Excellent communication, negotiation, and relationship-building skills
Proficiency in event and sales systems such as Delphi, Social Tables, Microsoft Office
Ability to collaborate cross-functionally and adapt in a fast-paced environment
Flexible schedule required, including mornings, evenings, weekends, and holidays
Work environment includes indoor and outdoor venues with varying noise levels
Bachelor's degree preferred
What you can expect from us:
The hourly pay range for this role is $38.00 to $43.00 . This range is only applicable for jobs to be performed at Regent Santa Monica Beach . This position is eligible for bonus pay.
We offer a comprehensive package of benefits including paid time-off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.
Guests have made grand entrances through the doors of Regent® Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The @type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life's most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Important information :
The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
If you require reasonable accommodation during the application process, please click here .
IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
