Senior Manager, Culinary Operations

Cinemark • Plano, TX • 1d ago

Join Our Team

As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global presence of 20,000 movie lovers working together to make unforgettable experiences.

Role Summary:

The Senior Manager, Culinary Operations is responsible for supporting and driving the enterprise in culinary management by defining governance, establishing readiness standards, and driving end-to-end implementation of culinary strategy into scalable, executable systems across locations enterprise-wide. This role manages and supports culinary leaders, partners with Operations to drive operational consistency, and ensures menus, processes, and kitchens perform efficiently while meeting brand, quality, and financial expectations.

This position functions as an F&B operational partner-with deep interconnection across various departments including but not limited to field and support center Operations teams to drive flawless execution, Marketing team to ideate and drive innovation, Finance, Sourcing, Distribution, and Risk Management teams.

Responsibilities:

Operational Engagement

Ensure culinary programs are executable, consistent, and operationally sound across all assigned locations

Partner with Operations to align menu execution with labor models and kitchen workflows

Identify and resolve execution gaps impacting food quality, speed, or cost

Support new unit openings with culinary readiness, training, and launch execution

Maintain relationships and alignment with vendors, partners, and key suppliers to ensure readiness, spec adherence, and operational viability/feasibility

People Management & Development

Directly manage R&D coordinator(s)

Conduct performance reviews, goal setting, and development planning

Partner with the operations team to coach leaders on execution standards, accountability, and team engagement

Identify high-potential culinary talent and support succession planning

Menu & Systems Execution

Support and drive menu rollouts by ensuring recipes, prep systems, and station builds are operationally viable

Partner with Operations, Marketing, Finance, Sourcing, and Distribution on feasibility reviews

Partner with Operations to ensure culinary documentation (SOPs, prep guides, execution tools) is accurate and utilized

Monitor SKU complexity and provide recommendations to simplify execution

Participate in menu change governance and execution readiness discussions

Recommend menu, process, and system improvements; escalates enterprise-level decisions

Financial & Performance Accountability

Support food cost, waste reduction, and portion control initiatives

Monitor operational KPIs tied to culinary performance (food cost variance, execution audits, labor impact)

Partner with Finance, Sourcing, and Distribution teams to address cost pressures and product substitutions

Identify opportunities to improve margin through operational efficiency

Own all culinary SOPs, training content, equipment guides, and testing protocols, ensuring materials are intuitive, executable, and continuously improved through field feedback loops

Field Leadership & Compliance

Conduct regular field visits, kitchen audits, and execution reviews with the Operations team

Ensure adherence to brand standards, food safety policies, and culinary SOPs

Present and lead corrective action plans when standards are not met

Support food safety and quality assurance initiatives through corrective action and training

Requirements:

5 years of corporate culinary leadership experience in multi-unit environment required (20+ locations preferred)

Strong understanding of food cost, labor models, and kitchen systems required

Proven ability to lead culinary development at scale required

Experienced in building cross-functional partnerships in a corporate environment required

Background in restaurant, stadium, hospitality, healthcare, or contract dining environments preferred

Experience with menu rollouts, new unit openings, or system standardization preferred

Comfortable using operational data and KPIs to drive decisions

Customer focus

Business acumen

People leadership and coaching

Excellent verbal, written, and interpersonal communication skills

Planning and organization

Change management and problem-solving

Analytical mindset with multi-tasking abilities

Willing to travel up to 15% of the time.

Benefits Available:

At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.

Employee Discount

401(k) Matching*

Growth Opportunities

Education Assistance*

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies

Benefits may vary by career category, so be sure to check the specific details on our career site.

DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Cinemark is an Equal Opportunity Employer

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