Back to Jobs search

Assistant Branch Manager - West Sand Lake, NY

Trustco Bank • West Sand Lake, NY • 16h ago

Assistant Branch Manager

Reports to: Branch Manager

Salary: NE16 $40,000 - $55,000

FLSA Status: Non-Exempt | Supervisory Role: Yes

Why Join Us?

At Trustco Bank, we're committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family. We value each team member's contribution and offer a supportive, collaborative work environment. In this role, you'll have the opportunity to lead a talented team, make a positive impact in our community, and be rewarded for your success.

We believe that investing in our employees means investing in the future of our company. As a valued team member, you will be eligible for a generous compensation and benefits package that includes: medical, dental and vision insurance, a health savings account with an annual employer contribution, a 401(k)-retirement plan with generous employer match, paid time off plus 11 paid federal holidays, training and professional development programs, tuition reimbursement, reduced fees and rates on certain loan products, and much more!

Ready to lead with confidence and make a meaningful impact? Apply now and become part of our dedicated banking family!

About the Assistant Branch Manager Role

Join Our Dynamic Banking Team and Lead with Excellence!

Are you a motivated leader with a passion for delivering exceptional customer service and driving branch success? We are seeking a highly skilled and dedicated Assistant Branch Manager to support our Branch Manager in orchestrating the seamless operation of our branch, fostering a trusted environment, and elevating the customer experience. This pivotal role offers the chance to influence our community's financial well-being and grow professionally within a reputable institution.

As the Assistant Branch Manager, you will be the vital right hand to our Branch Manager, overseeing daily operations, supervising staff, and ensuring our branch functions with efficiency, security, and warmth. Your expertise in residential mortgages, IRA services, and personal banking products will empower you to deliver tailored solutions that meet our clients' needs.

Key Responsibilities

Operational Leadership: Stepping into the Branch Manager's shoes during their absence, managing staff, and maintaining smooth day-to-day operations.

Team Supervision: Overseeing Head Teller and Teller teams, fostering a culture of excellence and accountability.

Branch Branding & Growth: Building a strong branch identity, promoting sales initiatives, and championing exceptional customer service.

Customer Engagement: Personally, connecting with clients and prospects, resolving issues efficiently, and ensuring satisfaction aligns with our high standards.

Compliance & Accuracy: Reviewing and approving transactions such as large check cashing, bank checks, and ledger entries, while maintaining strict adherence to policies.

Performance & Standards: Striving to meet and exceed branch performance metrics, focusing on operational controls, security, and regulatory compliance.

Professional Development: Continually enhancing your banking acumen and sales techniques through training, workshops, and ongoing education.

This job description is not exhaustive; duties and responsibilities may change at any time with or without notice.

Qualifications

Required

High School Diploma or equivalent

Proven supervisory and leadership experience

Strong customer service background

Cash handling expertise

Excellent verbal communication skills

Fluent in English; bilingual a plus

Access to reliable transportation

Well-organized and adept at managing multiple priorities

Team-oriented with the ability to thrive in collaborative environments

Ability to lift 10-20 lbs., stand for extended periods.

Preferred

Bachelor's degree.

Previous banking or financial services experience

Familiarity with residential mortgages, IRA services, and personal banking products

Schedule

Full-time position with hours aligned to branch operations:

Mon-Wed: 8:30 AM - 5:00 PM

Thu-Fri: 8:30 AM - 6:00 PM

Sat: 8:30 AM - 1:00 PM (rotating schedule)

Sun: Closed

Employees may need to remain 15-30 minutes after closing. Occasional evening and weekend work may be required. Occasional travel for training, meetings, or branch support.

Equal Employment Opportunity Statement:

Trustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. This includes, but is not limited to, the following:

Hiring, placement, upgrading, transfer, demotion or promotion Recruitment, advertising or solicitation for employment Treatment during employment Rates of pay or other forms of compensation Selection for training, including apprenticeship Layoff or termination

It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.

Similar Jobs

In-Store Promotion Representative

Holbrook Heating Inc • Rensselaer, NY • 25min ago

Retail & Hospitality Sponsored

Description: We are seeking friendly and motivated individuals to represent our Heating & Cooling services inside the nation’s largest home improvement stores. What You’ll Do: Engage with shoppers and provide informa...

25min ago

Go to Apply

Retail Sales Consultant

AT&T • Albany, NY • 3h ago

Retail & Hospitality

Job Description: It's time to take your sales career to the next level. Every day you'll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. M...

3h ago

Go to Apply

Retail Sales Specialist

Staples • Clifton Park, NY • 1d ago

Retail & Hospitality

Sales Specialists provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk. You'll have our customers' needs in mind as you provide solutions. You will also...

1d ago

Go to Apply

Wireless Retail Sales Associate - W1940

OSL Retail Services • East Greenbush, NY • 1d ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential? You will have unlimited earning potential with $17/hour base pay and uncapped commission! Employees earn $20/hour just hitting minimum expectations and top performers...

1d ago

Go to Apply

Retail Print Sales Specialist

Staples • Clifton Park, NY • 1d ago

Retail & Hospitality

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and i...

1d ago

Go to Apply

Research Engineer - Material Mechanics and Durability - Aerospace Research

GE Aerospace • Niskayuna, NY • 2d ago

Retail & Hospitality

Job Description Summary At Aerospace Research we play a vital role in supporting the industry through a historic recovery while shaping the future of flight. We invent the future of flight, lift people up and bring them...

2d ago

Go to Apply

Research Engineer - Structural Mechanics/Dynamics - Aerospace Research

GE Aerospace • Niskayuna, NY • 2d ago

Retail & Hospitality

Job Description Summary As a Research Engineer - Structural Mechanics/Dynamics in the Mechanics and Design Organization, you will perform research and development in structural mechanics, structural dynamics, and/or rela...

2d ago

Go to Apply

Retail Banking Manager

Accenture • Albany, NY • 2d ago

Retail & Hospitality

Retail Banking Manager Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize their operations, acce...

2d ago

Go to Apply

Assistant Branch Manager I - Wolf Rd Branch - Colonie, NY

Trustco Bank • Albany, NY • 2d ago

Retail & Hospitality

Assistant Branch Manager Reports to: Branch Manager Salary: NE16 $40,000 - $55,000 FLSA Status: Non-Exempt | Supervisory Role: Yes Why Join Us? At Trustco Bank, we're committed to fostering a supportive and inclusive wor...

2d ago

Go to Apply

Dispatch and Compliance Administrator - Clifton Park

Adecco US, Inc. • Clifton Park, NY • 3d ago

Retail & Hospitality

Dispatch and Compliance Administrator $22-$25/hr | 1st Shift (7 AM - 4 PM) Are you someone who likes keeping things organized and running smoothly? This role puts you at the center of operations-making sure every load, e...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.