Tech Shop Delivery Driver
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How to Apply
To be considered, a cover letter and resume are required. The cover letter must be the leading page of your resume and should:
Specifically outline the reasons for your interest in the position and
Outline your particular skills and experience that directly relate to this position.
Starting salaries will vary depending upon the qualifications and experience of the selected candidate.
Job Summary
Information and Technology Services (ITS) is looking for a part-time Delivery Driver to join the Tech Shop within ITS. The Tech Shop is a retail sales and technology support business servicing Students, Faculty, Staff, Departments and Alumni of the University of Michigan.
This position delivers needed technology directly to U-M departments. A successful candidate will be trustworthy, motivated, self-disciplined, energetic and capable of operating independently. Technical expertise is not required, as long as a candidate demonstrates critical thinking, logical problem solving ability and a willingness to learn. This person will operate a university-owned service vehicle to deliver technology products to U-M Departments in the Ann Arbor area.
This position is a 50% appointment or 20 hours of work per week with potential for additional hours if there is a business need.
This position reports to the Tech Shop General Manager.
Who We Are
ITS supports U-M faculty, researchers, staff, and students in their use of technology to teach, learn, research, and work, and be leaders in their fields. We are dedicated to creating cohesive digital experiences and enabling university wide innovations by:
Elevating the customer experience by providing proactive, laser focused customer service
Providing appropriate IT security and privacy in an open university society, while enabling innovation
Supporting data-informed decision making
Delivering intuitive research computing solutions
Building a world-class, transformational network and reliable administrative systems
In addition, we value those that proactively solve challenges, work with a sense of urgency, and seek a collaborative and inclusive work environment.
ITS's mission is to be trusted enablers of technology for the U-M community. ITS works together to provide cohesive digital experiences and seamless support to the U-M community. To learn more, visit: https://its.umich.edu .
Responsibilities*
Take Tech Shop product orders to departmental customers around campus
Answer questions that customers may ask either in-person or over the phone
Respond to developing situations as directed to by voice mail, email, phone calls or text
Pull orders and prepare paper work from Tech Shop inventory and fulfillment for delivery to customers.
Deliver outstanding customer service and utilize effective communication skills to understand and meet customer's needs in a professional manner.
Manage accurate delivery records and electronic devices for all material handling.
Ensure product security is maintained in accordance with established procedure(s)
Operate University of Michigan-owned service vehicles in a safe and efficient manner
Operate for periods of time independent of supervision and immediate assistance from Tech Shop team members
Responsible for cleanliness of delivery vehicles as well as scheduling general maintenance and drop off/pick-up of vehicles at UM Department of Transportation. Inform supervisor of any safety concerns or issues of University vehicles.
Perform other tasks as assigned by the Tech Shop Leadership
Skills You Have
You are energized by working with a collaborative team and industry peers to support the university mission through innovative and appropriate use of technology. You seek understanding and to tackle projects and problems with your customers' needs in mind. You anticipate problems and work proactively to preempt challenges and concerns, delivering increasingly relevant customer experiences over time. You value a culture that is rooted in mutual respect, where you can learn from different perspectives, roles, and identities.
You have at least one (1) year of courier or customer service experience.
Required Qualifications*
Minimum of one (1) year of courier or customer service experience
Ability to operate a university service vehicle safely and efficiently
Ability to communicate clearly via email, letters and in person to teams and customers
Expressed desire to learn and gain experience in the information technologies field
Demonstrated ability to carry out tasks and directives, efficiently and accurately, independent of supervision or immediate assistance
Ability to take the initiative and deal with developing situations as they occur
Ability to interact with customers and fellow Tech Shop staff members in a professional and friendly manner
Drivers license with less than 7 points on record.
Desired Qualifications*
Experience as a team member
Experience in the moving and trucking industry
Familiarity with U-M Campus Buildings and Ann Arbor area traffic
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .
Additional Information
This position may work with and/or support systems that maintain or process sensitive institutional data as defined by university policy. Successful candidates must comply with federal, state and local law and/or university policies or agreements that require the university to implement specific privacy and security safeguards including, but not limited to: ITAR, EAR, HIPAA and FISMA. Responsible for protecting data and information from unauthorized release or from loss, alteration or unauthorized deletion; and, following applicable regulations and instructions regarding access to computerized files, release of data, etc. as stated in a computer access agreement.
Delivery drivers are responsible for all traffic and parking citations and fines they incur in UM vehicles. All moving or parking citations incurred on the job must be reported to the immediate supervisor prior to the end of each shift. All new personal moving citations and/or loss of Driver license must be reported to supervisor prior to the beginning of the next shift after each occurrence.
Physical Demands / Work Environment
This position will require the ability to move heavy objects up to 50 pounds. This position will work directly out of the Tech Shop store located in the Michigan Union. In addition this position will be required to travel in a University provided vehicle to any UM buildings located within the Ann Arbor area.
Comprehensive Benefits
The University of Michigan Benefits Office is committed to offering a high-quality benefits package to support faculty, staff and their families. Learn more about our 2:1 retirement matching, healthcare plans with nationwide coverage including prescription drug coverage, three dental plans, a vision plan, flexible spending account, well-being programs, long-term disability, automatic life insurance, general legal services, three early childhood centers, time away from work and work-life programs to promote balance. Learn more at https://hr.umich.edu/benefits-wellness
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.
Job Detail
Job Opening ID
273427
Working Title
Tech Shop Delivery Driver
Job Title
Supply/Stock Clerk Inter
Work Location
Ann Arbor Campus
Ann Arbor, MI
Modes of Work
Onsite
Full/Part Time
Part-Time
Regular/Temporary
Regular
FLSA Status
Nonexempt
Organizational Group
Its Us
Department
ITS SS Tech Shop
Posting Begin/End Date
1/28/2026 - 2/11/2026
Salary
$40,234.00 - $50,000.00
Career Interest
Purchasing
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