Administrative Assistant/Store Concierge

Robert Half • Old Bridge, NJ • 5h ago

Description

Our client is looking for an Administrative Assistant/Store Concierge to join their team in the Old Bridge, New Jersey area. In this role, you will play a key part in ensuring a seamless onboarding experience for new stores while collaborating with internal teams and external partners. This position is ideal for an individual who excels in organization, communication, and managing multiple priorities in a dynamic retail environment.

Salary is 60,000 - 65,000.

Benefits include medical, dental, and vision insurance, life insurance, 401k, and PTO.

Responsibilities:

Build strong relationships with store representatives and act as a trusted advocate for their needs.

Deliver a high-quality onboarding experience to reflect the company's values and commitment to partnership.

Coordinate onboarding efforts among internal teams, vendors, and stores to ensure smooth processes and alignment.

Lead or assist in bi-weekly internal calls to track progress and address onboarding tasks.

Guide new stores through the onboarding process, including required documentation, system access, and training.

Translate store requirements into actionable tasks for internal teams and provide updates to store representatives.

Customize onboarding support based on store goals and readiness, connecting them with appropriate resources.

Proactively identify challenges during onboarding and implement solutions to prevent disruptions.

Monitor post-opening progress for the first 30 days and offer additional support as needed.

Collect feedback from stores to identify areas for improvement in the onboarding process.

Requirements - Bachelor's degree or equivalent relevant experience is preferred.

Minimum of 3-5 years of experience in onboarding, operations, customer success, or account management.

Exceptional organizational skills with the ability to manage multiple projects simultaneously.

Strong interpersonal and communication skills, with a focus on providing excellent service.

Ability to address issues promptly and escalate them internally when necessary.

Proven experience working cross-functionally and influencing stakeholders without direct authority.

Comfortable delivering informal training and operational guidance.

Proficiency in Microsoft Office and familiarity with project management or CRM systems.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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