Manager-Sales Loyalty

AT&T • Richardson, TX • 1h ago

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Join AT&T's Sales team and help connect customers with innovative solutions in cybersecurity, fiber, wireless, cloud, IoT, and more. Your sales expertise will drive growth and support our vision to lead the industry in connectivity, technology, and community.

Overall Purpose: To lead, direct, and optimize a team of telesales representatives in a consumer call center, driving revenue growth through effective sales and upselling strategies while ensuring superior customer service and satisfaction.

Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:

Leadership and Customer Experience: Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.

Data Analysis and Strategy Development: Analyze data to develop and implement strategies that drive revenue generation and continuous improvement.

Operational Management and Efficiency: Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduce expenses.

Strategic Policy and Innovation: Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning.

Collaboration and Alignment: Collaborate with various business areas to drive strategic alignment, manage change, and maintain strong domestic and international vendor relationships.

Job Contribution: Oversees entry to mid-level sales employees, responsible for assigning tasks, implementing sales plans and adherence to company policies. Leads the team to manage small, less complex sales with a smaller quota or territory. Handles process-driven assignments with moderate oversight. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, and promotional activity for subordinates. In the office 5 days a week, and some Saturdays on a rotating schedule. Supervisor: Yes

Education/Experience: Bachelor's degree (BS/BA) desired. 5+ years of related sales experience.

Our Manager-Sales Loyalty earns between?$55,000 - $92,500 USD Annual + commissions. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.?

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage?

401(k) plan?

Tuition reimbursement program?

Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)?

Paid Parental Leave?

Paid Caregiver Leave?

Additional sick leave beyond what state and local law require may be available but is unprotected?

Adoption Reimbursement?

Disability Benefits (short term and long term)?

Life and Accidental Death Insurance?

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal?

Employee Assistance Programs (EAP)?

Extensive employee wellness programs?

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,

AT&T internet (and fiber where available) and AT&T phone

Call to action

Ready to join our sales team? Apply today

Weekly Hours:

Time Type:

Regular

Location:

Richardson, Texas

Salary Range:

$55,000.00 - $92,500.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

AT&T

Go to Apply

Share this job

Similar Jobs

Customer Focused Team Director

Celestica • Richardson, TX • 57min ago

Management & Administrative

Req ID: 132579 Region: Americas Country: USA State/Province: Texas City: Richardson General Overview Functional Area: OPS - Operations Career Stream: CPM - Customer Program Management Role: Director 1 Job Title: Customer...

57min ago

Go to Apply

HR Business Manager 1

Celestica • Richardson, TX • 1h ago

Management & Administrative

Req ID: 132528 Region: Americas Country: USA State/Province: Texas City: Richardson General Overview Functional Area: HRM - Human Resources Career Stream: HBP - HR Business Partner Role: Manager 1 Job Title: HR Business...

1h ago

Go to Apply

Deputy Program Manager

RTX Corporation • Richardson, TX • 1h ago

Management & Administrative

Date Posted: 2026-01-27 Country: United States of America Location: US-VA-DULLES-710 ~ 22110 Pacific Blvd ~ BLDG 10 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to...

1h ago

Go to Apply

On Site Marketing Manager

Caterpillar, Inc. • Irving, TX • 5h ago

Management & Administrative

Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about e...

5h ago

Go to Apply

Market Operations Manager

Brookfield Properties • Dallas, TX • 7h ago

Management & Administrative

Location Charleston - 997 Morrison Drive, Suite 402 Business Our Growth, Your Opportunity At Maymont Homes, our success starts with people, our residents and our team. We are transforming the single-family rental experie...

7h ago

Go to Apply

Access Services Representative - Remote

Baylor Scott & White Health • Dallas, TX • 13h ago

Management & Administrative

JOB SUMMARY The Access Services Representative 1 obtains current and accurate demographics and insurance information in order to register patient, verify insurance benefits, and negotiate and collect patient financial re...

13h ago

Go to Apply

Access Services Representative - Thurs to Sat 1230pm to 1am

Baylor Scott & White Health • Grapevine, TX • 13h ago

Management & Administrative

About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you...

13h ago

Go to Apply

Product Management Engineer II (Full Time)- United States

Cisco • Richardson, TX • 13h ago

Management & Administrative

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant...

13h ago

Go to Apply

Customer Service Representative

Robert Half • Plano, TX • 18h ago

Management & Administrative

Description We are looking for a dedicated Customer Service Representative to join our team in Plano, Texas. In this Contract to permanent position, you will play a vital role in building strong customer relationships, e...

18h ago

Go to Apply

Customer Service Associate

The Hertz Corporation • Dallas, TX • 18h ago

Management & Administrative

Wage : $16.50 hourly Responsibilities: Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures. Welcome each customer with a smile...

18h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.