We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?
The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.
The Ford Motor Credit Company ("Ford Credit") has received the regulatory conditional approval to form Ford Credit Bank("the Bank") to be headquartered in Salt Lake City, Utah.
The Bank will create innovative and simplified banking solutions to help customers across the country finance the purchase of new Ford vehicles, parts, accessories, EV Infrastructure and software and will accept deposits with competitive rates on FDIC-insured savings accounts and certificates of deposit. The Bank will be a direct and wholly owned subsidiary of Ford Credit, an indirect wholly owned subsidiary of Ford Motor Company ("Ford").
The people of Ford Credit have a 60-year commitment to helping put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service, and professional expertise to five thousand dealers and more than four million customers in over 100 countries around the world.
The proposed Bank will be a strategic addition to Ford Credit and is key to providing the capabilities needed to meet the financing expectations of Ford customers. If you're customer-focused, driven and seeking the opportunity to experience exciting challenges and growth, look no further. The successful candidate will be a member of an exciting and dynamic team of banking professionals who would have the opportunity to stand-up and begin the operations of the de novo Bank. New employees hired by the bank will initially be Ford Credit employees. Once the bank is formally established, these employees may be transferred to the new bank Come help build a better world, where every person is free to move and pursue their dreams. Ford was built on the belief that freedom of movement drives human progress. It's a belief that has fueled our passion to create great cars and trucks. And today, it drives our commitment to become the world's most trusted mobility company, designing vehicles for a smart world that helps people move more safely, confidently, and freely. Ford is experiencing significant business transformation in an ever-changing digital world. We are dedicated to delivering distinctive products and solutions, having an "always on" relationship with customers and continuously improving our user experience.
In This Position:
The Deposit Operations Manager reports directly to the Director of Deposit and plays a key leadership role in executing the operational strategy for the bank's deposit products and services. This position is responsible for the effective management and daily oversight of specific functions within Deposit Operations, ensuring efficient and accurate processing, adherence to regulatory requirements, and continuous improvement of workflows. The Manager will lead and develop a team of operational professionals, contribute to strategic initiatives, and ensure that deposit operations effectively support the bank's customer service goals and overall operational integrity.
What you'll do...
Operational Management & Execution :
Manage and oversee the day-to-day activities of specific Deposit Operations functions (e.g., Account Servicing, Transaction Processing, Reconciliations, or a combination).
Ensure the timely, accurate, and efficient processing of deposit-related transactions, account maintenance, and exception handling.
Implement operational strategies and initiatives as directed by the Director of Deposit Operations.
Monitor operational performance against established KPIs and service level agreements, proactively addressing deviations.
Team Leadership & Development:
Lead, mentor, and develop a team of supervisors, team leads, and/or operational specialists.
Foster a high-performance culture, promoting teamwork, accountability, and continuous learning within the team.
Conduct performance reviews, provide constructive feedback, and identify training and development needs for team members.
Manage staffing levels, scheduling, and resource allocation to meet operational demands.
Risk Management & Compliance Adherence:
Ensure all operational processes and team activities strictly comply with banking laws, regulations (e.g., BSA/AML, Reg E, Reg CC), internal policies, and procedures.
Implement and enforce internal controls to mitigate operational risks, prevent fraud, and minimize errors.
Assist in preparing for and responding to internal audits, external examinations, and compliance reviews.
Identify and escalate potential compliance breaches or significant operational risks to the Director of Deposit Operations.
Process Improvement & Technology Implementation:
Identify opportunities for process enhancements and efficiency gains within assigned operational areas.
Lead and participate in projects aimed at streamlining workflows, implementing automation, and optimizing operational tools and systems.
Collaborate with IT and other departments on the testing and implementation of new technologies or system upgrades affecting deposit operations.
Cross-Functional Collaboration:
Work closely with internal partners such as IT, Risk, Compliance, Branch Operations, and Customer Service to resolve operational issues and support bank-wide initiatives.
Provide operational expertise and support for new product launches or changes affecting deposit processes.
You'll have...
Bachelor's degree preferred in Business Administration, Finance, Operations Management, or a related quantitative field
Minimum of 7 years of progressive leadership experience in banking operations, with at least 3-5 years specifically dedicated to senior management roles within?deposit operations
Strong knowledge of deposit products, services and operational workflows
Deep and comprehensive expertise in banking regulations and compliance requirements specifically related to deposit accounts and all payment @types (ACH, Wires, Checks).
High level of flexibility, responsibility, and attention to detail
Strong decision making, analytical and investigative abilities with attention to detail and accuracy
Ability to effectively present information to management, public groups and/or Boards of Directors
Dedication to fostering an inclusive culture and value varied perspectives
Even better, you may have...
A Master's degree (e.g., MBA) or relevant professional certifications
Strong project management acumen, capable of overseeing multiple critical initiatives simultaneously.
Nimble business mind with a focus on developing creative solutions
Demonstrated track record of successfully leading and managing operational teams in a high-volume, complex processing environment.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year's Day
Paid time off and the option to purchase additional vacation time.
This position is leadership level 6 and ranges from $112,680-212,760.
For more information on salary and benefits, click here: https://fordcareers.co/LL6 (https://urldefense.com/v3/\_https:/fordcareers.co/LL6\\;!!N\LtwI-RPugbI9wg0dJn!H4sr54g-UDJrXFOB4KFkdSIcMOURW-73KFMK\pvRrfSqJ4i\3hC6MeI_saP5LGc4LBmYYmM3vscLTg$)
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid#LI-FordCredit #LI-MN1
Requisition ID : 58185
