Summary You will serve as a Field Operations Manager for the Small Business Administration (SBA), Office of Disaster Recovery & Resilience (ODR&R), Field Operations Center East (FOCE) in Atlanta, GA. This position is responsible for managing the field delivery of the ODR&R disaster loan program to homeowners, renters, businesses of all sizes, and private, non-profit organizations at disaster sites. Responsibilities As a GS-0301-14 Field Operations Manager, some of your typical work assignments may include: Plans for and coordinates staffing, supply, travel, logistics, space, and intergovernmental cooperation to meet the particular needs of those affected by each specific disaster. Oversees the establishment, supply, staffing, and operations of functions in Joint Field Offices (JFOs), DRCs, DLOCs, BRCs and other SBA components. Develops, implements and monitors procedures and processes to respond consistently to all @types of disasters in compliance with established procedures and in cooperation with State, Local, and Federal officials. Represents and serves as principal contact on the disaster declaration process at meetings and conferences within the organization and with other federal agencies, state and local officials, disaster victims, and the general public. Personally or through subordinate supervisor(s) supervises and oversees staff performing field operations, Preliminary Damage Assessments (PDAs), loan closings, and administrative duties. Assesses the need and demands of disasters and recommends necessary adjustments to program plans to accommodate fluctuating disaster activity, fluctuating staffing, budgetary limitations, or changes in program objectives as determined by FOCW and higher level management. This position is also being announced under Merit Promotion Procedures, MP-26-FOCE-12872066, you will need to apply in order to receive consideration as a status candidate. Additional selections may be made from this announcement if identical vacancies occur within 180 days from the closing date. Requirements Conditions of Employment Qualifications Generally, time in Non-Pay status is not creditable towards the specialized experience requirement listed below. Experience: To receive credit, you should indicate the month and year as well as the average hours worked per week for each employer. Average work hours should be stated on the resume to quantify each period of work experience or that experience may not be credited toward meeting the specialized experience requirement if not otherwise verifiable. You must address the specific specialized experience required for each grade level of this position on your resume or application or you will be rated "Ineligible" for that grade level. GS-14: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-13 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position. This specialized experience must demonstrate the following: Overseeing, managing, or advising on the day-to-day operations of a disaster or emergency organization/program; AND Developing, implementing, and monitoring policies, guidelines and procedures for disaster or emergency operations; AND Assessing immediate needs and demands of disasters or emergency situations, planning for immediate and long-term needs, adapting, and applying appropriate mix of resources and skills required to meet the specific needs, AND. Acting as spokesperson by making public appearances, preparing presentations, talking points or speeches. AND Leading or supervising a large, diverse, fluctuating workforce, assessing staff competency gaps, and devising plans to meet the staffing needs to carry out the work of the organization; AND Communicating orally, or representing the organization, in meetings with high level government officials or private sector partners. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications website: Miscellaneous Administration and Program Series 0301 Experience refers to paid and unpaid experience, including volunteer work. Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by 11:59 pm (Eastern Time) on 02/10/2026. Education Education may not be substituted for experience for this position. Additional Information Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Career Transition Assistance Plan (CTAP) is a program that helps "surplus" or "displaced" federal employees improve their chances of finding a new job in their current agency (intra-agency, i.e. SBA employees only). Interagency Career Transition Assistance Plan (ICTAP) is a program that applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria; 2) be rated well-qualified for the position score of 85 or better based on your responses to the competencies and associated questions listed within the assessment; 3) the position to which you are applying MUST BE in the Local Commuting Area of the position of record from which you are being displaced; and 4) submit the appropriate documentation to support your ICTAP eligibility. Further information can be found here. You MUST submit a copy of your separation notice or other proof of eligibility. Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. For additional information visit www.sss.gov.Political Appointees (Current or Former): The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Consistent with work requirements and current SBA Policy, and all applicable provisions of the collective bargaining agreement with AFGE, the SBA offers employees opportunities to perform work at an alternative location (e.g. home). More information may be found at http://www.telework.gov.
