The Manager, Software Engineering - Machine Learning & Telemetry Engineering leads and develops a team of machine learning engineers responsible for building, scaling, and maintaining QTS's telemetry, analytics, automation, and data-driven product capabilities. This role oversees engineering work that enables automated device configuration, telemetry ingestion pipelines, environmental and fuel calculation logic, system topology modeling, and machine-learning-powered insights that support operational excellence across QTS facilities.
Responsibilities:
Lead, mentor, and develop a team of software development and Machine Learning professionals.
Plan, coordinate, and oversee ML, telemetry, automation, and data-pipeline engineering activities.
Manage engineering capacity, performance, and sprint commitments.
Oversee ML models, telemetry pipelines, automation workflows, cloud infrastructure and environmental logic.
Guide design and implementation of integrations (Influx, Redis, CX Alloy, Oracle/ServiceNow, SCADA APIs).
Champion coding best practices, reproducibility, validation, and observability.
Maintain engineering documentation and enforce production-readiness standards.
Collaborate with teams across QTS such as FacOps, QTSOS, Facilities, EHS, SCADA/Network teams.
Align engineering deliverables with business priorities.
Basic Qualifications:
Bachelor's degree in computer science, Engineering, Data Science, or equivalent experience.
US Citizenship for this position is required by law due to federal customer contracts.
5+ years in ML, data pipelines, backend engineering, or systems integration.
2+ years leading engineers.
Experience deploying ML or data-driven systems to production.
Strong architectural and system-design experience.
Proficiency with Python, SQL, APIs, distributed processing.
Preferred Qualifications:
8+ years in ML, data pipelines, backend engineering, or systems integration.
Experience with telemetry/SCADA-adjacent systems.
Familiarity with Influx, Grafana, Redis.
Experience with cloud-based (AWS) ML workflows or model governance.
Ability to triage issues across data, ML, and infrastructure.
Strong documentation and communication skills.
KNOWLEDGE, SKILLS, AND ABILITIES
Excellent interpersonal skills (communication, conflict resolution, negotiation, etc.) when dealing with internal and/or external audiences at all levels of management
Excellent technical, diagnostic, and troubleshooting skills
Ability to determine prioritization and appropriate multitasking.
Focus on scope, tone, and quality of processes and their respective documentation, as well as the associated goals, priorities, deadlines, and weaknesses.
Ability to work independently, with supervision, on a project of varying complexity
Proven negotiator with the ability to juggle multiple competing tasks with ease
Sound influential and motivational skills to ensure software engineering team alignment
TOTAL REWARDS
This role is also eligible for a competitive bene?ts package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; ?exible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company bene?ts.
This position is bonus eligible.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English) (http://www.eeoc.gov/sites/default/files/2022-10/22-088\EEOC\KnowYourRights\10\20.pdf)
Know Your Rights (Spanish)
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\%20English\formattedESQA508c.pdf)
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.
It's exhilarating to find yourself at a pivotal moment in history- and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today's dynamic digital transformation. Our world-class data centers empower our customers' most strategic growth initiatives, positioning us as a global leader in digital infrastructure.
As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.
At QTS, we are Powered by People . Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we're achieving remarkable things and shaping the future of digital infrastructure.
And we'd like to invite you to join us.
In addition to a variety of benefit packages, QTS goes above and beyond for our employees:
Roth and Traditional 401(k) matching contributions with immediate vesting
Every employee is bonus or commission eligible
Generous PTO, Paid Volunteer Days Plus Floating Holidays
Stock Purchase Plan (SPP)
11 paid Holidays Annually/Holiday compensation when worked
Pet and Legal Insurance
Q-Rest Sabbatical Program
Q-Anniversary Service Award Program
Parental Leave for primary and secondary caregivers
Military Benefits Package
QTS Charitable Matching Gift Program
QTS Scholarship for Employee Dependents
QTS Crisis Fund
Wellness Program
Tuition Reimbursement Program
