Inside Sales Account Manager

ATCC • Gaithersburg, MD • 1d ago

Overview

Ready to shape the future of science and global health? ATCC, a leading nonprofit biological resources and standards organization, is seeking an Inside Sales Account Manager to drive customer engagement and revenue growth through virtual channels. This role manages client relationships, supports sales initiatives, and collaborates with internal teams to deliver solutions that meet the needs of the scientific community. Join ATCC and be part of a team that supports the global scientific community with trusted, authenticated biological materials.

LI-Remote

Responsibilities

Virtual Sales & Customer Engagement: Manages inbound and outbound sales activities via phone, email, and online platforms; serves as the primary point of contact for client inquiries, ensuring satisfaction and retention.

Account Development: Develops new accounts and business opportunities, generates referrals, and expands relationships with existing clients to achieve sales targets.

Solution Delivery & Support: Coordinates with internal teams to deliver products and services, provides recommendations based on customer needs, and manages custom solution proposals.

Sales Operations: Executes sales strategies, maintains accurate CRM records, generates sales reports, and identifies opportunities to increase sales volume while ensuring high service standards.

Product Knowledge: Maintains up-to-date knowledge of ATCC's products and services to provide timely, accurate information to clients.

Qualifications

Bachelor's degree and 2 years' experience or equivalent experience.

Prior life science experience or degree in biology or related field highly preferred.

Proven success in virtual sales, account management, or customer service.

Strong communication, negotiation, and relationship-building skills.

Proficiency with CRM systems and virtual communication tools.

Ability to work independently and collaboratively to achieve organizational goals.

Benefits

We Invest in You

Health & Wellness:

Comprehensive medical coverage and company paid Life Insurance, Disability Insurance, AD&D, and paid parental leave

Work life balance with Paid Holidays and PTO

Fitness and cell phone subsidies, and additional benefits such as Aflac, legal services, and pet insurance

Employee Assistance Program offering around-the-clock counseling

Financial security:

401(a) (6% employer contribution) and 403(b) (2% match) retirement plans

Exceptional career advancement opportunities, recognition, and rewards

Corporate bonus program

Mission Focused:

Non-profit organization supporting critical life science research

We give scientists the tools they need to make discoveries that improve and save lives

Contribute to community involvement and social responsibility

Join ATCC, where we fuel your success, well-being, and development. We're a mission-focused non-profit Equal Opportunity Employer, celebrating a century of supporting global public health. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Shape the future of science with us.

DepartmentSales & Marketing

Role Typeremote

CategorySales & Marketing

Job ID2026-4058

Job LocationsUS-MD-Gaithersburg

Scientific BackgroundBiology, Cancer Biology, Microbiology, Toxicology

Management & Administrative

Overview Senior Strategic Management Consultant Location: On-Site at Customer Location (Annapolis Junction, MD) Clearance Required: TS/SCI with an active Poly. Are you a strategic thinker with a passion for shaping polic...

1h ago

Go to Apply

Latitude Inc • Rockville, MD • 7h ago

Management & Administrative

A well-established organization is seeking a Contact Center Representative to join its high-performing member services team. In this role, you’ll be the first point of contact for participants, spouses, attorneys, and re...

7h ago

Go to Apply

Configuration Manager

Latitude Inc • Bethesda, MD • 7h ago

Management & Administrative

The successful candidate will play a critical role in maintaining the integrity, reliability, and performance of critical systems, utilizing tools such as Azure DevOps to streamline processes and ensure compliance with o...

7h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.