About HUB
At HUB International, we advise businesses and individuals on how to reach their goals. We believe in protecting and supporting the aspirations of individuals, families, and businesses by providing helping our clients evaluate their risks and develop solutions tailored to their needs. When you join HUB, you become part of a vast network of risk, insurance, employee benefits, retirement, and wealth management specialists who bring clarity to a changing world through tailored solutions and unrelenting advocacy.
At HUB, we're more than an insurance broker-we're a network of doers with diverse backgrounds and a shared purpose: supporting our clients, colleagues, and communities. We believe great work happens when people feel valued, heard, and empowered to grow.
Account Manager I
The Account Manager I will provide professional, courteous service to our clients, producers, and company personnel. With a positive attitude, the AM will provide a high level of support in obtaining, maintaining, expanding, and servicing our commercial accounts. Working alongside the Producers, or AE as assigned, and the AM shall be responsible for overseeing management of assigned accounts, including redundant interface with appropriate decision makers, carrier interface/marketing, relevant collaboration with colleagues throughout HUB, and negotiation of coverage terms and conditions.
JOB RESPONSIBILITIES
Manages a book of Property and Casualty insurance business.
Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations
Provides a high level of support to our Sales staff in obtaining, maintaining, and expanding business
May also be responsible for account rounding and the development of new business as appropriate and in accordance with standard practices, policies, and procedures
Acts as liaison between clients and insurance carriers to resolve service issues. May also negotiate with underwriters and carriers. Troubleshoots claims and billing issues.
Responsible for overall retention of accounts in assigned book of business
Develops new business from existing accounts and assigned leads and contributes to meeting departmental production goals. Identifies and follows-up on cross-selling opportunities when appropriate
Produce binders, certificates, endorsements, and other related items while verifying their accuracy
Maintain controls on renewals and binders to ensure timely preparation and processing
Prepare summaries of insurance, schedules, and proposals as needed for account review
Remarket renewals, contact clients, create renewal proposals, and handle other renewal activities in coordination with the producer
Assist Producers in the premium collection process and handle accounting issues
Refers current and prospective clients to other departments for solicitation of those lines of business
Assist clients with claims when necessary
Adhere to all Agency systems, procedures, and state regulations
QUALIFICATIONS
2+ years in insurance company or agency preferred or professional business experience
High School diploma or equivalent; AA and/or college degree preferred
Property and Casualty Insurance License preferred, or willing to obtained within 90 days of employment
Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems
Excellent written and oral communication skills
Ability to work in a positive team environment and collaborative culture
Ability to take direction and follow instructions effectively, while demonstrating initiative and attention to detail
Broad knowledge of insurance products and usages and ability to work independently
Hybrid work schedule; must be able to work onsite at the designated office location a minimum of three days per week
What You'll Bring to the Role
Client-focused mindset and strong problem-solving skills
Ability to collaborate across teams and regions
Strong communication and relationship-building capabilities
Initiative, adaptability, and alignment with HUB values
Why Join HUB?
Our Vision: To be everywhere risk exists-today and tomorrow-helping protect what matters most.
Our Mission: To protect and support the aspirations of individuals, families, and businesses, while empowering our employees to learn, grow, and make a difference in their communities.
At HUB, we invest in our people. Our entrepreneurial culture fosters innovation, ownership, and continuous improvement-giving you the opportunity to build a meaningful career while delivering real impact for clients and communities.
We Offer
Competitive compensation and comprehensive benefits
Medical, dental, vision, and voluntary insurance options
Health Savings Account (HSA) funding
401(k) with company match
Company-paid life insurance and short-term disability
Optional supplemental life and long-term disability
Wellness programs and resources
Paid parental leave
Generous paid time off (vacation, holidays, sick, and personal time)
Strong work-life balance
Career growth and development in a rapidly expanding organization
A collaborative, high-performing team culture
Community impact through HUB Gives
Our Core Values
Entrepreneurship: We encourage innovation and thoughtful risk-taking.
Integrity: We do the right thing-every time.
Teamwork: We work together to achieve the best results.
Accountability: We take ownership of outcomes.
Service: We serve our clients, communities, and one another.
Culture & Belonging
At HUB International, we are committed to fostering a workplace where everyone feels a true sense of belonging. We value diverse experiences and perspectives and strive to create an environment where all voices are welcomed and respected. If you require accommodation at any stage of the recruitment process, please let us know-we are here to support you. At HUB, inclusion isn't just part of what we do-it's at the heart of who we are.
Department Account Management & Service
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program (https://hubinternational.jobs/e-verify/)
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