Accounts Receivable Specialist (Contract to Hire)
? Location: Maple Grove, MN
? Work Arrangement: Hybrid (3 days onsite, 2 days remote)
? Pay Rate: $25.00 - $28.50/hour (based on experience)
? Employment Type: Contract to Hire
Job Overview
We are seeking a proactive, customer-focused Accounts Receivable Specialist to join our team in Maple Grove, MN. This role is ideal for someone who enjoys collaborating across departments, is comfortable on the phone, and has a strong understanding of billing and AR processes.
You'll support accurate and timely billing, assist internal teams and customers, and help maintain the integrity of an AR portfolio of approximately 400-500 accounts . Experience with SAP and customer portals is a plus, but strong technical aptitude and willingness to learn are just as important.
Key Responsibilities (Essential Functions)
Respond promptly to internal and external customer inquiries via phone and email in a fast-paced environment
Prepare, review, correct, and issue customer invoices in accordance with company standards
Submit invoices through customer portals, vendor systems, and other digital platforms
Research and resolve billing issues to prevent delays in collections
Collaborate cross-functionally with Sales, Customer Service, Field Service, and Accounting to resolve discrepancies
Reconcile customer accounts and assist with billing disputes and payment application issues
Perform daily and month-end account reconciliations, including maintaining spreadsheets (e.g., daily cash log)
Review and prepare customer refunds for duplicate payments, overpayments, or incorrect company assignments
Prepare weekly aging reports and support account prioritization
Conduct account reviews related to credit releases
Note: Duties may evolve based on business needs.
Additional Responsibilities
Provide general administrative support for AR-related tasks
Maintain accurate documentation for audit and compliance purposes
Assist with process improvements to increase billing accuracy and efficiency
Working Relationships
This role works closely with:
Field Sales
Order Administration
Customer Service
Field Service
Accounting
Qualifications & Requirements
2-4 years of Accounts Receivable or related experience
Associate's degree in Finance, Business, or related field preferred, not required
Solid understanding of billing processes and AR workflows
Strong problem-solving skills and attention to detail
Ability to work independently with minimal supervision
Excellent verbal and written communication skills (comfortable on the phone)
Proficiency with Microsoft Excel and Word; data entry experience required
SAP and/or CRM experience a plus
Accounting background preferred
Experience with customer portals or strong technical affinity is a plus
Why You'll Love This Role
Hybrid schedule for better work-life balance
Competitive hourly pay with contract-to-hire potential
Collaborative, team-oriented environment
Opportunity to grow within a well-established organization
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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About Kelly
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Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
