Programmer/Analyst IV
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Programmer/Analyst IV
Salary
$67,155.13 - $112,508.28 Annually
Location
Norfolk, VA
Job Type
Permanent Full-time
Remote Employment
Flexible/Hybrid
Job Number
13788
Department
Information Technology
Opening Date
01/26/2026
Closing Date
2/8/2026 11:59 PM Eastern
Description
Benefits
Questions
Description
The Department of Information Technology (IT) plays a vital role in advancing customer-centered innovation across the organization. It is structured into three specialized technical bureaus: Business Enablement, Customer Success and Productivity, Technology Infrastructure and Cybersecurity. Collectively, staff members work together to provide essential services and technical support to all City staff and business functions. The City is dependent on IT to provide technology solutions that meet business function and organizational needs, while balancing security and support requirements. As the demand for secure, efficient, and business-aligned technology solutions continues to grow, IT is responsible for setting the strategic direction for enterprise technology. This includes identifying, recommending, implementing, and maintaining systems and tools that support the City's operational and organizational goals. With a team of 95 dedicated professionals, the department delivers essential services and technical support to all City staff and business functions. IT fosters a culture that values collaboration, respect, and inclusivity, ensuring a supportive environment for both staff and stakeholders.
We are seeking a technically excellent and customer-focused Programmer/Analyst IV (PA IV) for the Financials team in the Business Enablement bureau. Responsibilities require a broad knowledge in technical, analytical, and troubleshooting skills due to the complex technical environment of the supported departments and offices.
Department Hiring Salary Range: $67,155 - $77,228
Essential Functions
Essential functions include but are not limited to:
Determines client's requirements by learning the client's current processes, documenting the requirements, writing system and program specifications, and obtaining approvals.
Provides client support for production problems, system enhancements, software upgrades and annual processes.
Analyzes and resolves production problems by determining root cause and taking corrective action.
Designs, develops, tests, and maintains applications, integrations and reports to meet the needs of clients as determined through verbal and written requirements and specifications.
Ensures system integrity by monitoring servers, databases and system processes.
Develops and executes SQL queries, updates and maintains MS SQL stored procedures, and scheduled tasks.
Prepares detailed systems documentation for programs and procedures.
Installs desktop software.
Performs formal and informal staff training to enhance available technical in-house expertise.
Education/Experience
Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent. Bachelor's degree in Information Technology, Computer Science, Data Science or a related technical field, preferred.
A minimum of five years of IT experience, three years' experience as a programmer analyst required
Additional Information & Requirements
Work Location:800 E City Hall Ave, Norfolk, VA 23510
Work Hours: Monday - Friday 8:00AM-5:00PM, eligible for hybrid work schedule after probationary period.
Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
Retirement
If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.
NOTE:
The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job @type.
Non-City
Positions listed with a job @type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
01
The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
I understand and will answer the following supplemental questions completely and thoroughly.
02
Please select the highest level of education you have completed.
High School Diploma/GED
Some College (6 months or more)
Vocational/Technical Degree
Associate's Degree
Bachelor's Degree
Master's Degree or higher
03
Do you possess a bachelor's degree or equivalent in management information systems, computer science, or related field?
Yes
No
04
How many years of training/education do you have in Information Technology, Computer Science, Data Science or related technical field?
1 to 3 years
4 to 6 years
More than 6 years
05
How many years' experience do you have as a programmer?
1 to 3 years
4 to 6 years
More than 6 years
06
Do you have technical experience with the following items (Check all that apply):
Business license or assessment systems
Taxation, billing or collection systems
Designing and developing software applications
Implementing or upgrading software applications/modules
Supporting cloud-hosted applications
Web development
Data and/or system quality assurance
07
Which programs are you efficient in using? (select all that apply)
SQL Server Management Studio
SQL Developer
Microsoft PowerBI
Microsoft PowerBI Report Builder
Tabular Editor
DAX Studio
Microsoft Teams
Microsoft Word
Microsoft Excel
Microsoft Visio
JavaScript
HTML/CSS
Python
08
Are you a current or previous City of Norfolk employee?
Yes
No
09
Please indicate your veteran status. (A copy of your long form DD-214 may be required)
I am not a Veteran
I am a Veteran
I am a Disabled Veteran
10
The expected hiring salary range for this position is $67,155 to $77,228. Are you willing to accept a salary within this range?
Yes
No
Required Question
Employer
City of Norfolk
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