Customer Service Associate - Temporary

Walgreens • Medford, MA • 11h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1747590BR

Title: Customer Service Associate - Temporary

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 467 SALEM ST,MEDFORD,MA,02155

Full District Office Address: 467 SALEM ST,MEDFORD,MA,02155-03336-19536-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 19536-MEDFORD MA

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Senior Manager, Sales Operations

ServiceNow, Inc. • Waltham, MA • 22min ago

Management & Administrative

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innov...

22min ago

Go to Apply

Manager, Sales Training & Operations, TMTT

Edwards Lifesciences • Boston, MA • 26min ago

Management & Administrative

Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative...

26min ago

Go to Apply

Manager, Service Operations

Otis Elevator Company • Canton, MA • 29min ago

Management & Administrative

Date Posted: 2026-01-12 Country: United States of America Location: OT155: DKB - BOSTON, MA 115 Shawmut Road, Canton, MA, 02021 USA Field Service Manager Would you like to join a truly international, talent driven compan...

29min ago

Go to Apply

Administrative Assistant

Beth Israel Lahey Health • Burlington, MA • 5h ago

Management & Administrative

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Provides administrative support for the department. Involves extensive interaction with diverse populations...

5h ago

Go to Apply

4AM Recovery Clerk Full Time

BJs Wholesale Club • Hudson, MA • 6h ago

Management & Administrative

A World-Class Team BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on...

6h ago

Go to Apply

Procurement Analyst

State of Massachusetts • Chelsea, MA • 6h ago

Management & Administrative

Agency Overview: The Department of Revenue's core mission is to collect the revenues required to support the business of the Commonwealth, to make a difference in the lives of children by enforcing the financial responsi...

6h ago

Go to Apply

Procurement Analyst, Entry Level

Cayuse Holdings • Boston, MA • 11h ago

Management & Administrative

Overview The Work The Procurement Analyst plays a pivotal role in ensuring the effectiveness and efficiency of the procurement process, supporting organizations in acquiring goods and services. This role will prepare, re...

11h ago

Go to Apply

Customer Service Associate

Walgreens • Ashland, MA • 11h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

11h ago

Go to Apply

Manager, Practice Transformation

CVS Health • Boston, MA • 11h ago

Management & Administrative

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

11h ago

Go to Apply

Account Manager - Sydney, Remote

Charles River Laboratories • Wilmington, MA • 11h ago

Management & Administrative

For 75 years, Charles River employees have worked to advance the discovery, development, and safe manufacture of new drug therapies, making a profound impact on global health. Our 20-year partnership with Boston Children...

11h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.