Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Software Engineering
Mastercard Artificial Intelligence & Decision Product Enablement (AI & DPE), specifically the Decision Administration team, is seeking a Manager of Software Engineering to drive product implementation and platform modernization.
The Software Engineering Manager role, will be responsible for defining and executing on the technology strategy for our Decision Management Transaction Processing service leveraging world class AI and decisioning models to help protect Mastercards payment network from fraud.
· Would you like to be part of a team developing industry leading solutions to fight fraud?
· Are you motivated by using state of the art technologies to speed business solutions to market?
· Do you want to create innovative technology solutions to solve challenging business problems?
Role
Formally supervise and coach 2+ teams of engineers to build, enhance, and support multiple applications/services in the delivery of internal or market-facing Products, Platforms, or Product bundles
Work with business/product owners to develop and deliver on new services to introduce new products and bundles
Ensure objectives and development plans are established at the start of the year and reviewed continuously throughout the year
Recruit and hire the right talent, always bringing in someone better than at least half the individuals in the role
Continuously engage and improve teams' performance by conducting recurring 1-1 meetings, knowing your people, managing career development, and understanding who is at risk
Provide and facilitate timely feedback, coaching in the moment, and mentoring for staff at all levels
Emulate and drive Mastercard Way behaviors through their behavior, recognitions, coaching, and employee engagement
Manage and optimize budgets, forecasting, and cost allocation while delivering on business needs in the area of ownership
Provide strategic thinking and leadership related to a wide range of applications and systems, or software-development methodologies
Benchmark and drive engineering productivity, quality, and technology policy compliance in the areas of ownership
Proactively share and seek knowledge within their Guild/Program to drive reuse of patterns/libraries/practices and enhance productivity
All About You
IT experience with successful track record in managing small scale development organization (2+ teams) with demonstrated thought-leadership, cross-functional influence, and partnership
Progressively grown career with proven design and development experiences in multiple languages, secure coding standards (e.g., OWASP, CWE, SEI CERT), and vulnerability management.
Have skills in building applications using open frameworks to achieve reuse and reduce development times (e.g., Spring Libraries, Apache Projects, Angular, others)
Understands internals of operating systems (Windows, Linux) to deliver interoperable and performant code
Able to perform debugging and troubleshooting to analyze core, heap, thread dumps and remove coding errors
Have skills to document and coach team on the development practices and coding guidelines (e.g., branching, peer reviews, library use, logging, scanning rules, test-driven development, error handling)
Understands use cases for advanced design patterns (e.g., service-to-worker, MVC, API gateway, intercepting filter, dependency injection, lazy loading, all from the gang of four) to implement efficient code
Have skills to undertake a technical review of code across applications and their dependencies to look for anti-patterns and promote continuous refactoring
Understands and elaborates technical debt and operational issues to drive prioritization discussions with stakeholders to improve the run experience
Understands system architecture to plan for platform and infrastructure capacity (e.g., database, compute, network, storage) and drives the dependency prioritization to reduce the delivery lead time
Have skills to understand customer journeys and ensure a Mastercard good experience by continuously reducing Mean time to mitigate (MTTM) for incidents and ensuring high availability (99.95% as a starting point)
Have skills to simplify deployment and eliminate software and infrastructure snowflakes using standardized platforms, ephemeral instances, and automation
Have skills to orchestrate release workflows and pipelines and apply standardized pipelines via APIs to achieve CI and CD using industry-standard tools (e.g., Jenkins, Bamboo, AWS/Azure pipelines, XL Release, others)
Able to configure rules and build automation for code with vulnerability scanning and software composition analysis using standard tools (e.g., Sonar, Checkmarx, Nexus, JFrog XRay, Veracode, others)
Have skills to define, organize, and report on test runs for major, minor, and hotfix releases (including unit, component level, system level, customer journeys, past customer issues, and regulatory controls)
Have skills to conduct various performance tests (e.g., load, spike, breakpoint, endurance) to Understands application/service limits and behaviors
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the @type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
O'Fallon, Missouri: $140,000 - $231,000 USD
