Director of Customer Finance

CHOBANI LLC • New York, NY • 22h ago

Summary Chobani's Customer Finance team operates as the key business partners to our field sales team, functioning as a link between our Sales and Finance organizations. The team is "matrixed" directly into our field sales organization, with each team member working with sales to focus on driving excellence in a specific customer business unit (East, West, Wholesale, etc.).Members of our Customer Finance department work with their partners in sales to ensure accurate volume and net revenue forecasts, staying connected with the business unit. They need to understand key drivers and sources of forecast variance (and correcting those issues), supporting company initiatives such as new product launches or pricing changes, leading the modeling process for both Chobani and customer annual planning/joint business planning processes, and working through any ad hoc analyses that may be useful to our Sales and Finance teams (promo effectiveness analysis, customer negotiation work, trade investment opportunities, etc.).Successful members of our Customer Finance team want to work in a fast-paced, high growth environment, have a strong interest and background in CPG, and a passion for partnering with sales teams to get results. Responsibilities Partner with sales leaders on our monthly forecast process, ensuring accurate volume, promo and trade inputs month in and month outIdentify sources of forecast variance, determine any process or strategy changes needed to eliminateProactively identify and quantify "risks and opportunities" for your customer business unit to eliminate surprises and escalate investment opportunitiesUtilize Chobani tools to assess promo performance at key customers, identifying opportunities for improvement / optimization or sources of inefficiencyExecute key company-wide initiatives with your business unit, including new product launches, marketing / promo campaigns or pricing changesFocus on and drive profitable growth for your business unit utilizing Chobani's framework and toolsSupport the field's work with our JDA business planning tool, and recommend / support improvements to our systems and processesPrepare for regular quarterly and monthly business reviews with senior leadershipCoordinate with internal teams, including Sales, Finance, Category, Insights, Marketing and others to ensure our sales team has the support and tools they need to succeedIdentify and drive opportunities for change in our organization, both in external work with customers and internal work on our processes and systems Requirements Bachelor's degree required12+ years total experience, with significant focus in Consumer Packaged GoodsStrong understanding of CPG trade: pricing and promotion planning, customer negotiation, etc.Strong leadership qualities with cross-functional exposure / experienceTrack record of being highly client-centric, building and maintaining excellent relationshipsHighly organized with the ability to balance multiple projects against at onceAbility to work with and summarize findings from complex dataHigh Proficiency in Microsoft Office SuiteWillingness to travel (less than 20%)About UsChobani is a food maker with a mission of making high-quality and nutritious food accessible to more people, while elevating our communities and making the world a healthier place. In short: making good food for all. In support of this mission, Chobani is a purpose-driven, people-first, food-and-wellness-focused company, and has been since its founding in 2005 byHamdi Ulukaya, an immigrant to the U.S. The Company manufactures yogurt, oat milk, and creamers - Chobani yogurt is America's No.1 yogurt brand, made with natural ingredients without artificial preservatives. Following the 2023 acquisition of La Colombe, a leading coffee roaster with a shared commitment to quality, craftmanship and impact, the Company began selling cold-pressed espresso and lattes on tap at caf

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