Fraud Investigator II

First Financial Bank • Cincinnati, OH • 17h ago

We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply. The Fraud Investigator position is responsible for the detection, prevention and investigation of potential fraud situations. Specific procedural reviews and approved countermeasures are utilized in the daily job performance. This role requires the ability to conduct research; execute various tasks to protect the client and bank; and provide clear documentation of investigations. This position also requires the ability to work in a fast paced environment while effectively multi-tasking. This role must also maintain a balanced perspective to ensure a positive customer experience for both our internal and external customers. Essential Functions/Responsibilities

Review fraud alerts, queues, and reports to detect & prevent fraud, or refer for further investigation

Review fraud referrals from internal partners to determine appropriate course of action

Effectively execute countermeasures and various mitigation strategies to avoid losses to the bank and to our customers

Collect evidence pertaining to law enforcement requests

Provide branch support for handling of fraud situations for customer incidents

Set up, document, and investigate fraud cases with varying degrees of complexity

Interact with internal and external partners such as operations groups, banking centers, and law enforcement, to resolve and investigate fraud incidents

Ability to complete or direct financial transactions such as right-of-offset, closing balance issue, or charge off requests

Prepare and submit Suspicious Activity Reports (SARs) as required

Review and process various fraud claims handling forms

Train and mentor fraud team members as required

Testifies in civil or criminal court cases as required

Stays abreast of industry trends and changes in law or regulation

Maintain confidentiality surrounding fraud methods and investigations

Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job

4 years prior fraud or loss prevention experience, or other applicable professional experience

Detail oriented with strong research and problem solving skills

Ability to review & interpret data related to digital activity to determine appropriate actions to be taken to ensure account and bank security

Ability to manage multiple tasks simultaneously

Ability to reason through complex investigations

Excellent organizational & communication skills

Ability to work independently and apply sound judgement

High school diploma or equivalent

Prior investigations experience in credit or banking environment

Some college or industry certification preferred

Willing to work a flexible schedule

Preferred Knowledge and Skills

Fraud, compliance, or banking experience preferred

Fraud certification (CAFP, CFCI, CFE or similar), working towards certifications, or willing to obtain certification preferred

Bachelor's degree or equivalent work history preferred

Level of Complexity and Scope

Works on problems of moderate scope, which are often varied but routine where analysis of situations or data requires a review of multiple factors

Exercises judgement within defined procedures and practices to determine appropriate action.

Normally receives little instruction on day to day work, with general instructions on new assignments

Degree of Independence and Decision-Making

Works with limited supervision

Applies g

Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjQ0NTgwLjEwNTA4QGJhbmthdGZpcnN0Y29tcC5hcGxpdHJhay5jb20

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