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Specialist I, IT

LG Energy Solution • Lansing, MI • 3h ago

Position Overview

Job Group: IT (Process Innovation) / PI Team

Level*: Specialist I / Specialist II / Senior

Open to both entry-level and experienced candidates; level will be determined based on experience and capabilities.

Mission: Structure(specify) the pain points of production/logistics sites into requirements, and execute process innovation through stable operation and expansion.
1. Main Responsibilities (Role & Responsibility)
a. Manufacturing IT System Operation and Issue Response

Operate and stabilize manufacturing production/logistics systems (including on-site support).

Perform end-to-end issue resolution: identify symptoms ? analyze causes ? take action/prevent recurrence.

Check logs/data/integration flows, trace causes using DB queries if necessary.

Collaborate with IT developers/partners to incorporate modifications/improvements.

Respond to user inquiries/issues (including Help Desk functions), document and standardize operation guides/manuals.

? Related systems: MES / EIF / RTD / MCS / CIM / ERP, etc.

b. Production Process Innovation (PI) -- Process Innovation/Improvement

Analyze production/logistics processes (As-Is/To-Be) and identify improvement tasks.

Collect pain points from the field/user perspective and define/specify requirements.

Convert functional/business requirements into clear documentation (specifications) (e.g., process flows, screen/report requirements, data item definitions, exception cases, priorities, acceptance criteria, etc.).

Collaborate with the headquarters PI organization to apply/improve standard processes and IT systems on-site.

Support test planning/execution, user training, and stabilization/continuous improvement after launch.

c. IT Investment Management -- Standard System Construction/Expansion Project Execution and Management

Execute/manage HQ standard IT system construction and function expansion (roll-out) projects.

Manage scope/schedule/risk/quality, verify deliverables.

Lead collaboration and communication with headquarters/on-site/partners (vendors).

Support stabilization after application, identify advanced tasks, and establish improvement roadmaps.
1. Qualifications (Basic Qualification)
Bachelor's degree or higher (any major) / Open to both entry-level and experienced candidates.

Interest or basic understanding of production/logistics environments and IT systems.

Ability to logically analyze problems and communicate effectively with related departments/developers/partners.

Capability to structure and clearly document (specify) requirements.

Ability to transform "ambiguous requests" into "verifiable requirements/criteria."
1. Preferred Qualifications
a. DB/Data Analysis Skills

Experience in writing/analyzing SQL based on RDBMS.

Experience in tracing causes or improving (tuning) through query analysis during issues/performance problems.

Understanding of query performance elements such as indexes/execution plans/join structures.

b. Programming Language and Development Understanding

Experience using Java, C# (e.g., work automation, utilities/tools, interface modules, simple development/modification, etc.).

Basic understanding of source/logic and communication skills to collaborate with developers.

c. Production/Logistics IT Experience

Experience in building or operating production/logistics IT systems such as MES/ERP/WMS.

Experience in IT Help Desk or on-site IT support.

Experience in operating system integration (Interface) (e.g., batch/integration monitoring, data flow troubleshooting).

d.

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