Customer Service Associate

Walgreens • Brentwood, CA • 1d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1746635BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 4520 BALFOUR RD,BRENTWOOD,CA,94513

Full District Office Address: 4520 BALFOUR RD,BRENTWOOD,CA,94513-01529-06871-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 06871-BRENTWOOD CA

Pay Type: Hourly

Start Rate: 16.9

Max Rate: 19

Similar Jobs

SAP Talent & HR Consultant - Mid-Market

Accenture • Walnut Creek, CA • 6h ago

Management & Administrative

We Are: Accenture has established a unified, public-cloud-first strategy for the Mid Market segment, designed to maximize SAP Cloud adoption and deliver rapid, outcome-led transformation. The strategy is structured aroun...

6h ago

Go to Apply

SAP Data Senior Manager - Mid-Market

Accenture • Walnut Creek, CA • 7h ago

Management & Administrative

7h ago

Go to Apply

Portfolio Dispositioning Associate Manager

Accenture • Walnut Creek, CA • 10h ago

Management & Administrative

We Are Accenture is recognized as a global leader in AI and cloud transformation, helping businesses across industries migrate, manage, and optimize their cloud environments. Through partnerships with leading cloud provi...

10h ago

Go to Apply

Senior Manager, Manufacturing Engineering

ThermoFisher Scientific • Pleasanton, CA • 19h ago

Management & Administrative

Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facia...

19h ago

Go to Apply

Customer Service Associate

Walgreens • Stockton, CA • 2d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

2d ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Stockton, CA • 2d ago

Management & Administrative

2d ago

Go to Apply

Marketing Operations Manager

Abbott • Pleasanton, CA • 3d ago

Management & Administrative

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnost...

3d ago

Go to Apply

Manager - FSQA Operations

FreshRealm • Tracy, CA • 3d ago

Management & Administrative

Manager, FSQA Operations Work Location: Onsite - Tracy, CA We are seeking an experienced and proactive FSQA Manager to ensure compliance with FreshRealm's food safety, quality, and regulatory standards at our Direct-to-C...

3d ago

Go to Apply

Relationship Manager

MECHANICS BANK • Walnut Creek, CA • 3d ago

Management & Administrative

Mechanics Bank is currently searching for a full time Relationship Manager to join our team at our Seattle Administrative Offices. Here at Mechanics Bank, we value connection, partnership, long term relationships and wor...

3d ago

Go to Apply

Customer Accounts Manager

Aaron's Inc • Pittsburg, CA • 4d ago

Management & Administrative

Customer Accounts Manager The salary range for this role is $19.50 to $20.50 per hour.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account Managers drive the success of our st...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.