Customer Service Advisor - Float (NW Ohio) - Defiance, OH

WesBanco Bank, Inc • Bryan, OH • 2d ago

Back Customer Service Advisor - Float (NW Ohio)

11-8642

Multiple Locations Apply X Facebook LinkedIn Email Copy Location LOCATION: This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be in Defiance while floating and working in surrounding locations listed - Bryan, Napoleon, Wauseon, Hicksville, Paulding and Montpelier. Market Defiance Work Hours per Week 40 Requirements High school diploma or GED required. Banking, cash handling, sales, and customer service experience preferred. Job Description Summary: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Customer Service Advisor's (CSA) are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as needed. The CSA is responsible for consumer and business relationship building efforts and focusing on daily sales initiatives. From an operational standpoint, the CSA is responsible to comply with all established Bank policies, procedures, and security measures. Responsibilities include operating as a CSR and/or providing necessary additional support of the banking center's sales and operational objectives as assigned. LOCATION: This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be in Defiance while floating and working in surrounding locations listed - Bryan, Napoleon, Wauseon, Hicksville, Paulding and Montpelier. Essential Functions: Excellent Customer Service Operational and Security Proficiency Identify referral opportunities Relationship building Cross-selling of Bank's products and services Business development (inside and outside) Essential Duties and Responsibilities: Personally models the standards of the Bank's Mission, Vision, and Pledge. Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the needs of the client. Accepts and accurately processes all financial service transactions. Responsible for CSR cash drawer and follows proper balancing and cash handling procedures. Complies and operates within security and audit procedures. Consistently meets and exceeds defined sales goals for loans, deposits, partner referrals and profitability. Promotes the sales culture within the banking center by demonstrating strong ability to sell and successfully promote the Bank's products and services in order to reach individual and team sales goals. Communicates and partners effectively with branch staff and peers to promote team environment to ensure goals are met. Continually monitors performance against the banking center goals by adjusting individual goals and initiating sales promotions as needed to meet those goals. Executes consistent, outbound calling activities inside the banking center by utilizing customer lists. Promotes bank products consistently and makes appropriate business line referrals as defined by location goals. Educates bank team on uncovering opportunities to help advance financial wellness of customers. Sets priorities and follows through on the implementation of the defined sales and service activities. Promotes company products and services in the community to assist in the continuing growth of the Bank. Supports proper functioning of all day-to-day operations i

Similar Jobs

Part Sales Manager - Full Time

AutoZone, Inc. • Defiance, OH • 1d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1d ago

Go to Apply

$18.50 per hour- Security Officer

PER MAR SECURITY & RESEARCH CORP • Montpelier, OH • 5d ago

Management & Administrative

Overview Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking motivated people. Established in 1953, Per Mar Security Services is the largest, family...

5d ago

Go to Apply

Member Service Representative

Midwest Community Federal Credit Union • Defiance, OH • 1w ago

Management & Administrative

Full job description {#full-job-description tabindex="-1"} Midwest Community Federal Credit Union is hiring and looking for you! We're hiring FULL-TIME Float Member Service Representatives to help put our members on a pa...

1w ago

Go to Apply

Commercial Sales Manager

AutoZone, Inc. • Defiance, OH • 1w ago

Management & Administrative

Job Description The Commercial Sales Team at AutoZone plays a pivotal role in driving growth across our professional customer base. Focused on delivering quality parts, reliable service, and dedicated support, this team...

1w ago

Go to Apply

Warehouse Clerk

Campbell Soup Company • Bryan, OH • 1w ago

Management & Administrative

Full job description {#full-job-description tabindex="-1"} Since 1869, we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Camp...

1w ago

Go to Apply

Warehouse Clerk

Campbell Soup Company • Napoleon, OH • 2w ago

Management & Administrative

Since 1869, we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Cape Cod, Chunky, Goldfish, Kettle...

2w ago

Go to Apply

Supply Chain Management Intern

CHASE BRASS AND COPPER COMPANY, LLC • Montpelier, OH • 2w ago

Management & Administrative

Supply Chain Management Intern Job Location US-OH-Montpelier ID 2025-3541 of Openings 1 Posted Date 4 hours ago(10/9/2025 4:38 PM) Overview Wieland - Creating Value for Generations! Wieland is a global leader in copper a...

2w ago

Go to Apply

Customer Service Representative

Ohio Gas Company • Bryan, OH • 2w ago

Management & Administrative

Full job description {#full-job-description tabindex="-1"} Ohio Gas Company is seeking an individual to join our customer service team. In office position with job hours of 8:00am - 4:30pm, Monday - Friday. Responsibilit...

2w ago

Go to Apply

Automotive General Manager

AutoSmart • Defiance, OH • 2w ago

Management & Administrative

Full job description {#full-job-description tabindex="-1"} Job description: General Manager -- Independent Auto Dealership Local Candidates Only (Fostoria, Ohio) | $85,000 -- $200,000 annually | Ownership Opportunity Aft...

2w ago

Go to Apply

Inside Sales Manager

Nucor Steel Auburn, Inc. • Saint Joe, IN • 2w ago

Management & Administrative

Job Details Division: [[division_obj]] Location: [[filter4]], [[filter3]], [[filter2]] Other Available Locations: [[mfield1]] Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming part of...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.