Administrative Coordinator 3
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Administrative Coordinator 3
Salary
$2,387.00 - $4,089.00 Monthly
Location
Hammond, LA
Job Type
Classified
Job Number
OPH/SP/216766
Department
LDH-Office of Public Health
Opening Date
01/23/2026
Closing Date
1/28/2026 11:59 PM Central
Description
Benefits
Questions
About this Job
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.
Learn more about Louisiana Department of Health (https://ldh.la.gov/)
This fast-paced, multi-functional role provides vital administrative and clerical support within the Tangipahoa Parish Health Unit(s) and across Region 9. The position supports a wide range of public health services, including Reproductive Health, Immunizations, Tuberculosis (TB), WIC, Children's Special Health Services, Genetics, and Vital Records. The incumbent works directly with clients using electronic health record systems, assists with eligibility screening, insurance verification, fee collection, and serves as a key point of contact at the front desk. This role offers variety, teamwork, and the opportunity to make a meaningful impact on community health, with occasional regional travel and participation in emergency preparedness and public health response activities.
An ideal candidate should possess the following competencies:
Accepting Direction:The ability to be open and willing to follow guidance or instructions.
Successful Behaviors:Follows direction reliably, adjusts to feedback, and completes tasks on time.
Demonstrating Accountability:The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Successful Behaviors: Owns results, meets standards, and responds to feedback professionally.
Following Policies and Procedures:The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Successful Behaviors: Applies and explains policies accurately, adapts in routine cases, and helps improve procedures.
Thinking Critically:The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.
Successful Behaviors: Analyzes key info, weighs evidence, and draws logical, well-supported conclusions from credible sources.
Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.
Successful Behaviors: Acts with integrity, respects confidentiality, and treats people fairly.
Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.
Successful Behaviors: Adjusts quickly and stays effective during change.
Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
Successful Behaviors: Follows policies, meets expectations, and communicates clearly and respectfully across situations.
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Successful Behaviors: Communicates clearly, listens actively, and explains complex ideas well.
Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
Successful Behaviors: Understands customer needs, communicates clearly, and delivers timely, reliable service.
Minimum Qualifications
Two years of experience in administrative services.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168060) .
Job Duties and Other Information
Job Duties:
Performs clerical and administrative support duties primarily at the Tangipahoa Parish Health Unit(s), with assignments as needed at other parish health units within Region 9.
Supports the delivery of personal health services, including Reproductive Health, Immunizations, Tuberculosis (TB), WIC, Children's Special Health Services (CSHS), Genetics, and Vital Records.
Uses basic to intermediate computer skills to enter, retrieve, and maintain client information across multiple electronic health record systems.
Conducts eligibility screening, insurance verification, fee collection, and maintains accurate documentation in electronic health records.
Provides front desk and customer service support by answering phones and inquiries, scheduling appointments, making reminder calls, and filing medical records.
Responds to public health emergencies when directed, including participation in emergency preparedness drills and assignments at Medical Needs Shelters or Points of Dispensing, with occasional regional travel as required.
Position-Specific Details:
Location:Office of Public Health / Region 9-BRCO / Tangipahoa Parish
Appointment Type: This position will be filled as a Job appointment (temporary appointment that may last up to 48 months), Detail to Special Duty,
Cost Center: 3262109009
Position Number(s): 68012
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
Shambrielle Pooler
Shambrielle.Pooler@la.gov
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818
Baton Rouge, LA 70821
225-342-6477
This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.
LDH supports Louisiana's commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.
Information on the Louisiana Works, Louisiana Rehabilitation Services is available here (https://www.laworks.net/workforcedev/lrs/lrs_rehabilitation.asp) .
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave- Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
*** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the @type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\Retirement\System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
AC: Rate your ability to adapt to change based on our definition: The ability to adjust plans, expectations, and behaviors in response to change.
1= I have no experience and/or am uncomfortable adapting to change
2= I have limited experience or require assistance to adapt to change
3= I can adapt to change
4= I can adapt to change and help others improve their ability to adapt to change
02
AC: Explain your rating by providing specific and relevant examples in the box below.
03
AEI: Rate your ability to act with ethics and integrity based on our definition: The ability to be consistent, honest, and a trustworthy steward of State resources.
1= I have no experience and/or am uncomfortable acting with ethics and integrity
2= I have limited experience or require assistance to act with ethics and integrity
3= I can act with ethics and integrity
4= I can act with ethics and integrity and help others improve their ability to act with ethics and integrity
04
AEI: Explain your rating by providing specific and relevant examples in the box below.
05
DPf: Rate your ability to display professionalism based on our definition: The ability to recognize how your actions impact the perceptions of both you and your organization.
1= I have no experience and/or am uncomfortable displaying professionalism
2= I have limited experience or require assistance to display professionalism
3= I can display professionalism
4= I can display professionalism and help others improve their ability to display professionalism
06
DPf: Explain your rating by providing specific and relevant examples in the box below.
Required Question
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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