Senior UX Researcher

XCEL ENGINEERING INC • Oak Ridge, TN • 4d ago

COMPANY OVERVIEW

XCEL Engineering, Inc. is an award-winning small business that provides trusted information technology, engineering, consulting and project management solutions and services to federal agencies and organizations. Originally founded in 1971 by professional engineers at the University of Tennessee, XCEL was acquired in 2003 by U.S. Army and Navy veterans and in 2023 became a MartinFed company.

XCEL Engineering is a part of IT Lab Partners (ITLP) which was created to support a leading research facility in the East Tennessee region in recruiting the best and the brightest technical talent. Considering joining our impressive team today!

JOB OVERVIEW

Xcel Engineering is seeking a highly skilled and self-directed Senior UX Researcher to join our team. In this role, you will independently plan, execute, and synthesize complex qualitative and quantitative research to inform product strategy and design decisions. You will serve as a trusted research partner to product, design, and engineering teams, translating user insights into clear, actionable recommendations that improve user experience and business outcomes across our applications, websites, and services.

ESSENTIAL FUNCTIONS

Independently plan, design, and execute end-to-end user research studies, from problem definition through synthesis and recommendations.

Select and apply appropriate qualitative and quantitative research methods, including usability testing, interviews, surveys, diary studies, and mixed-method approaches.

Analyze and synthesize complex datasets into clear, actionable insights that influence product direction, design decisions, and prioritization.

Partner closely with UX designers, product managers, engineers, and other stakeholders to ensure research insights are effectively integrated into product development.

Proactively advocate for user needs, balancing user insights with technical constraints and business goals.

Present research findings and strategic recommendations to cross-functional stakeholders and leadership with clarity and confidence.

Contribute to the evolution of research practices, standards, and documentation across the organization.

Stay current on UX research trends, tools, methodologies, and emerging technologies, and apply them thoughtfully to your work.

BASIC QUALIFICATIONS

US Citizen with eligibility to obtain a security clearance.

A BS degree in user experience, human-computer interaction, psychology, or a related field, with a minimum of five (5) to seven (7) years of aligned professional experience.

Master's and PhD degree holders in the same fields are encouraged to apply:

Master's degree holders should have a minimum of four (4) to six (6) years of relevant, aligned experience.

PhD degree holders should have up to three (3) years of relevant, aligned applied research experience.

Demonstrated ability to independently lead user research eDorts that inform UX and product decisions in software or application development @contexts.

Deep proficiency in qualitative and quantitative research methods, including study design, data collection, analysis, and synthesis.

Strong analytical and critical thinking skills, with a proven ability to turn ambiguous problem spaces into clear research plans and insights.

Excellent written, verbal, and visual communication skills, with experience presenting findings and recommendations to cross-functional teams and stakeholders.

Experience working within agile or iterative product development environments.

Working knowledge of UX design principles and familiarity with Figma is a plus.

PHYSICAL REQUIREMENTS

and

ENVIRONMENTAL CONDITIONS

Inside office environment.

Working on a computer for long periods of time.

May involve long period of sitting at a desk.

The work environment is fast-paced and sometimes involves extreme deadline pressures.OTHER DUTIES

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Xcel Engineering is an Equal Opportunity/Affirmative Action Employer. All qualified app

Similar Jobs

CSA Deputy Engineering Group Supervisor

Bechtel Corporation • Knoxville, TN • 3h ago

IT & Engineering

Requisition ID: 291599 Relocation Authorized: National - Family Telework Type: Part-Time Telework Work Location: Knoxville, TN Extraordinary teams building inspiring projects: Since 1898, we have helped customers complet...

3h ago

Go to Apply

Environmental Scientist (3738)

Navarro Inc. • Oak Ridge, TN • 9h ago

Navarro Research and Engineering is recruiting an Environmental Scientist (3738) in Oak Ridge, TN. Navarro Research & Engineering is an award-winning federal contractor dedicated to partnering with clients to advance...

9h ago

Go to Apply

MEDICAL LAB ASSISTANT

Covenant Health Inc. • Knoxville, TN • 10h ago

Hospital & Medical

Overview Medical Lab Assistant Full Time, 80 Hours per pay period, Night Shift Fort Sanders Regional Overview: Fort Sanders Regional Medical Centeris a 444-bed hospital recognized for pairing clinical expertise with adva...

10h ago

Go to Apply

Relationship Banker

First Horizon Bank • Knoxville, TN • 11h ago

Finance, Accounting & Banking

Description Location : Onsite at the location listed in the job posting. Weekly Scheduled Hours : MONDAY-THURSDAY 8:30-4:30 FRIDAY 8:30 TO 6:15 EVERY THIRD SATURDAY 8:30 TO 1:15 SUMMARY The Relationship Banker is a trust...

11h ago

Go to Apply

Senior Procurement Consultant

First Horizon Bank • Knoxville, TN • 11h ago

Management & Administrative

Description Location: On Site in Knoxville, TN Summary Prepares and distributes financial and business related statements and analyses/research for the organization in areas such as financial and expense performance, rat...

11h ago

Go to Apply

Electrical Engineer/Instrument & Controls

Strata-G, LLC • Oak Ridge, TN • 16h ago

IT & Engineering

At Strata-G, we define significance by the extraordinary people we hire, the relationships we build with our clients, and the positive impact we make in the community. Our team of intellectually curious and highly motiva...

16h ago

Go to Apply

Software Engineer Data/AI/Intelligent Systems II (Full Time) - United States

Cisco • Knoxville, TN • 16h ago

IT & Engineering

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant...

16h ago

Go to Apply

Restaurant Manager

Cracker Barrel • Knoxville, TN • 19h ago

Retail & Hospitality

They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter,...

19h ago

Go to Apply

Strategic Account Manager, Central (TN, KY)

Sanofi Group • Knoxville, TN • 21h ago

Management & Administrative

Job Title: Strategic Account Manager, Central - TN, KY Location: Remote/Field About the Job Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Speci...

21h ago

Go to Apply

Warehouse Associate

Aerotek • Maryville, TN • 22h ago

Manufacturing & Warehouse

Job Title: Warehouse Associate Job Description Join our team as a Warehouse Associate at a dynamic Warehouse Distribution Hub in Maryville, TN. You will play a key role in managing stock, ensuring efficient inventory con...

22h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.