How you'll help us Keep Climbing (overview & key responsibilities)
Manager of
Information Technology - Logistic Center will be responsible for leading a team
that processes and supplies the computer equipment used by Delta Air Lines
worldwide. This includes receiving, storing,
staging, kitting, shipping, disposal, and asset management of the equipment. This position interacts extensively with the
equipment ordering team, Project Coordination, Hardware Certification, Network,
Finance, Supply Chain Management, Airport Customer Service, and other IT
teams. The position is based at the
Delta Forest Park Logistics Center.
YOUR RESPONSIBILITIES
IN THIS ROLE
Manage a largeorganization
Partner withappropriate IT teams to deliver all funded project initiatives related toField Operations
Ensureestablished incident metrics and service levels are met and look forimprovement opportunities
Responsible fordevelopment and execution of both the operating and capital plans andresponsible for achieving those financial objectives.
Manage servicerequests to established service levels (Inventory, staging, and shipping)
Leads throughdemonstration of Delta's core values as outlined in the Rules of the Road.
Responsible forproviding leadership to direct reports supporting teams and the operation.
Developsstrategic plans which includes strategy development, plan development andexecution.
Communicate acompelling view of the IT organization's purpose and values in a way thathelps others understand the importance and impact of their contributions
Work with teammembers to develop specific behaviors, technical/soft skills or knowledgeneeded to ensure sustained performance and to prepare for success in newresponsibilities
Participate inIT Working Groups
What you need to succeed (minimum qualifications)
5+ years of ITmanagement leadership experience
5+ years ofexperience with logistics and a warehouse environment
5+ years ofexperience with Asset Management
5+ years ofexperience with Service Now or equivalent Service Management tool
5+ years ofexperience with a computer staging center
3+ years ofexperience with Excel
Ability to beeffective in a high pressure environment
Availability totravel up to 20% of the time both domestically and internationally
Extensiveleadership experience in managing complex projects within cross functionalteams
Experiencemanaging and executing multiple priorities in a timely manner
Exemplify aworld class competitive mindset for implementing continuous improvementmethodologies
Excellentleadership skills with experience leading teams and direct reports
Ability toinfluence and drive change at all levels of the organization
Must haveexcellent written and oral communication skills
Able toanticipate roadblocks and plan appropriately to mitigate risks
Able torepresent Delta in the community (government, non-profit agencies, fundraising initiatives).
Open to newideas, embrace change and exemplify a world class competitive mindset forimplementing continuous improvement methodologies
Strong conflictmanagement skills and is always willing to make the difficult decisions inthe best interests of the organization
Consistently prioritizes safety and security of self, others, and personal data.
Embraces diverse people, thinking, and styles.
Possesses a high school diploma, GED, or high school equivalency.
Is at least 18 years of age and has authorization to work in the United States.
What will give you a competitive edge (preferred qualifications)
Open to newideas, embrace change and exemplify a world class competitive mindset forimplementing continuous improvement methodologies
Strong conflictmanagement skills and is always willing to make the difficult decisions inthe best interests of the organization
Benefits and Perks to Help You Keep Climbing
Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience and Servant Leadership - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
Competitive salary, industry-leading pro?t sharing program, and performance incentives
401(k) with generous company contributions up to 9%
New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 - March 31)
In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
10 paid holidays per calendar year
Birthing parents are eligible for 12-weeks of paid maternity/parental leave
Non-birthing parents are eligible for 2-weeks of paid parental leave
Comprehensive health bene?ts including medical, dental, vision, short/long term disability and life insurance bene?ts
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
Domestic and International space-available flight privileges for employees and eligible family members
Career development programs to achieve your long-term career goals
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
Recognition rewards and awards through the platform Unstoppable Together
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here
