Administrative Assistant I
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Administrative Assistant I
Salary
$49,152.78 - $56,403.94 Annually
Location
Norfolk, VA
Job Type
Permanent Full-time
Job Number
13790
Department
City Planning
Division
Planning
Opening Date
01/22/2026
Closing Date
2/3/2026 11:59 PM Eastern
Description
Benefits
Questions
Description
The Department of City Planning ensures the highest quality of life for present and future generations by providing excellent planning and enforcement services emphasizing the development of safe, healthy and fun communities where people choose to live, work and play.
The City of Norfolk's Department of City Planning is seeking a highly motivated individual to become our newest team member. The incumbent will provide excellent customer service to our customers, the willingness to support our staff, and must be a team player. Our Administrative Assistant I position involves the performance of a diverse range of business applications, record keeping, resources management, operational support, and customer service.
Essential Functions
Essential functions include but are not limited to:
Managing the following: Front desk by answering multiple telephone lines and providing customer service, large mail outs and certified mail, maintenance requests, inventory and ordering of office supplies, records management, processing parking validations, and scheduling conference room usage.
Perform clerical duties such as filing and spreadsheet maintenance.
Perform financial duties by approving invoice payments, processing incoming payments received for applications in Clariti system on Salesforce Platform, generating deposit cash receipts.
Other duties as assigned
Education/Experience
Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.
Required:
One year of general office work experience.
Preferred:
An associate degree in business or related field.
Business administration experience in a government environment.
Strong organization and communication skills with the ability to work independently with little supervision, and the ability to meet deadlines while handling multiple assignments.
The ability to communicate clearly and effectively with City of Norfolk team members and external stakeholders.
The ability to deal tactfully and courteously with others and provide instruction and guidance.
Strong mathematical skills with proficiency in the use of Microsoft Excel spreadsheets and Microsoft Word processing software
Additional Information & Requirements
Work Schedule: M-F, 8:00 am - 4:30 pm, 40 hours per week ½ hour lunch
Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
Retirement
If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.
NOTE:
The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job @type.
Non-City
Positions listed with a job @type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
01
The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
I understand and will answer the following supplemental questions completely and thoroughly.
02
If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."
03
Please select the highest level of education you have completed.
High School Diploma/GED
Some College (6 months or more)
Associate's Degree
Bachelor's Degree
Master's Degree or higher
04
Do you possess an associate degree or above in business administration or a related field?
Yes
No
05
How many years of experience do you have in business administration?
Less than 1 year
1-2 years
3-4 years
5 years or more
06
Please describe your financial/accounting experience. Please ensure this information is referenced in your work history above. If you do not have any financial/accounting experience, please @type N/A.
07
Please select all of the Microsoft Excel tasks you have experience completing.
Using Formulas
Sorting Data
Creating graphs or charts
Formatting
Find and Replace
None of the above
08
The expected hiring range for this position is $49,152.78 to $56,403.94 (promotional rules apply). Are you willing to accept a salary with this range?
Yes
No
09
Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?
Yes
No
10
Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
11
Are you a current or previous City of Norfolk employee?
Yes - I am a current City of Norfolk Employee
Yes - I am a previous City of Norfolk Employee
No - I am not a previous or current City of Norfolk employee
12
Please indicate your veteran status. (A copy of your long form DD-214 may be required)
I am not a Veteran
I am a Veteran
I am a Disabled Veteran
Required Question
Employer
City of Norfolk
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