Sales Account Manager - US

Graftech International Holdings, Inc. • Independence, OH • 6h ago

GrafTech International Holdings Inc. is the leader in the graphite industry focused on maximizing customers' bottom lines and providing unparalleled service, while developing cutting-edge technology that sets the standard in the steel industry.
We have an immediate opening for a Sales Account Manager - US. The position will report through the corporate office in Brooklyn Heights, OH location. The successful candidate holds a critical role responsible for supporting and growing sales revenue and market share at assigned customer accounts in the USA. This high-profile role requires engaging customers at all levels: procurement, operations, technical, and senior management, with the goal of increasing GrafTech account market share to drive growth in graphite electrode sales.
Specific Responsibilities:
Delivers the sales volume and revenue forecasts in line with the annual business plan and is responsible for its accuracy within assigned customer accounts. This role has volume, revenue and margin responsibility.
Accountable for developing and executing account strategies that meet or exceed volume, price, and share growth as established in the Annual Business Plan (ABP).
Value proposition selling and influencing skills to maximize the return from existing business. Lead development of new growth in graphite electrode and by-products sales.
Establishes strong commercial and technical relationships with customers and works internally with various functions (Sales, CSR, CTS, Supply Chain, Quality, Marketing, Finance and Legal) to deliver the best experience to our customers.
Visit customers to enhance product application and acquire competitive performance information for the purpose of providing input for planning internal continuous improvement projects
Ensures business strategies, commercial and technical deliverables are integrated into key account management plans (KAM) and communicated with customers.
Proper use and maintenance of CRM database including: i. entering accurate sales forecast volume, pricing and timing, ii. reporting from personal visits and relevant customer communications, iii. registering of customers operating rate and inventory levels, iv preparing quotations, as well as v. market and competitive intelligence.
Negotiate new and manage existing customer contracts including reviews, renewals, enforcing contract terms and management of past dues with accounts receivable.
Understands Company value chain and assess and communicates to customers relevant changes to the business. Takes a leadership role to solve short-term and long-term issues related to customers or processes.
Promote and represent GrafTech in industry events (conferences, exhibitions, etc.) and active participation in relevant industry associations (ex: AIST)
Qualifications:
Bachelor degree in Engineering or business related discipline.
Minimum 3 - 7 years of sales, with commercial and technical experience. Demonstrated successful Sales Account Management / Business Development in the EAF industry.
Strong business & financial acumen and negotiation & communication skills.
Proficient in negotiating contracts, including Terms and Conditions.
Analytical skills to evaluate value chain, risks and growth potential of accounts.
Demonstrated effective navigation within customers' functional areas including procurement, operations, technical, and senior management.
Demonstrated ability to align cross-functional resources to support key initiatives.
Preferred:
MBA
We offer a competitive salary and benefits package commensurate with experience and the opportunity to join a well-established organization. If you thrive in a challenging environment and have a proven track record in achieving results, come join our worldwide organization. For immediate consideration, please apply to the GrafTech International Career portal.
To learn additi

Similar Jobs

Drive with DoorDash - Receive 100% of Customer Tips

DoorDash • Lakewood, OH • 1h ago

Management & Administrative Sponsored

Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. Whether you’re looking for a side hustle...

1h ago

Go to Apply

Drive with DoorDash - Receive 100% of Customer Tips

DoorDash • Lakewood, OH • 1h ago

Management & Administrative Sponsored

1h ago

Go to Apply

Drive with DoorDash - Receive 100% of Customer Tips

DoorDash • North Olmsted, OH • 1h ago

Management & Administrative Sponsored

1h ago

Go to Apply

Drive with DoorDash - Receive 100% of Customer Tips

DoorDash • Wickliffe, OH • 1h ago

Management & Administrative Sponsored

1h ago

Go to Apply

Customer Service Representative

PPG INDUSTRIES, INC. • Strongsville, OH • 4h ago

Management & Administrative

The Collision Services Customer Service Representative will help provide comprehensive support for PPG's Collision Services customers, applications and programs. You will emphasize customer advocacy, efficient order mana...

4h ago

Go to Apply

Security Officer - Flex Manufacturing Patrol

Allied Universal • Beachwood, OH • 4h ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

4h ago

Go to Apply

Strategic Account Manager

AIRGAS USA, LLC • Akron, OH • 5h ago

Management & Administrative

R10083018 Strategic Account Manager (Open) Location: Cleveland, OH - Retail shopAkron, OH - Retail shop, Canton, OH - Retail shop, Twinsburg, OH (AES) - Management How will you CONTRIBUTE and GROW? Airgas is Hiring for a...

5h ago

Go to Apply

Customer Account Manager-BJ's, Value and Discount

Nestle • Solon, OH • 5h ago

Management & Administrative

Foods you love. Brands you trust. And a career that empowers you to grow. At Nestlé USA, we're all working towards the same goal - to delight and deliver for our consumers. With a rich portfolio of beloved brands, includ...

5h ago

Go to Apply

Administrative Assistant

Robert Half • Oakwood Village, OH • 5h ago

Management & Administrative

Description We are looking for a detail-oriented Administrative Assistant to join our team in Oakwood Village, Ohio. This is an onsite position with working hours from 8:00 AM to 5:00 PM, Monday through Friday. As a Cont...

5h ago

Go to Apply

Executive Assistant & Office Administrator

MILLIKEN & COMPANY • Westlake, OH • 5h ago

Management & Administrative

Milliken & Company is a global manufacturing leaderwhose focus on materials science delivers tomorrow's breakthroughs today. Fromindustry-leading molecules to sustainable innovations, Milliken creates products thaten...

5h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.