Distribution Center - Market Delivery Operations Manager

Home Depot • Alpharetta, GA • 5h ago

Position Purpose:

The Market Delivery Operations (MDO) Manager is responsible for leading all aspects of the cross-dock distribution center operation and team results to meet customer service and financial goals. They will be responsible for leading a team of 20-40 associates to successfully execute the daily receiving of inbound customer orders, staging of orders, and processing of outbound deliveries to customers ensuring customers receive their accurate and complete product orders within the committed time frame. The manager will work closely with the market transportation team to ensure transportation resources are optimized to drive out cost and maximize overall delivery network efficiency. The manager will need to create a positive associate environment and set a standard of high performance in order to meet the needs of our customers.

Key Responsibilities:

30% Manage the workflow for the MDO operation and related transportation or warehouse related systems. Leverage work in progress (WIP) metrics to stay on plan or identify issues to resolve.

25% Manage building and operating conditions to ensure a clean, safe, and positive associate environment.

20% Monitor the MDO building level scorecard, financials, and safety metrics and identify recommendations for improvement or address any potential issues.

15% Oversee exception handling for deliveries, which may include interfacing with customers or Home Depot department to resolve any identified issues.

10% Manage all inbound and outbound loads (either directly with THD drivers or indirectly through 3PL on-site delivery or transportation delivery agent) to ensure performance meets expectations.

Direct Manager/Direct Reports:

Reports to a MDC General Manager.

This position has between 1 and 4 direct reports.

Travel Requirements:

Typically requires overnight travel less than 10% of the time.

Physical Requirements:

Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

Working Conditions:

Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.

Minimum Qualifications:

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Preferred Qualifications:

Bachelors Degree concentrating in Operations Management, Business or Supply Chain

Proficiency in Microsoft Outlook, Word and Excel software applications

Previous change management experience

Experience providing direct customer service

Ability to work a flexible schedule. Ability to be on-call at various times. Must be able to work weekends and holidays.

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

No additional education

Minimum Years of Work Experience:

Preferred Years of Work Experience:

No additional years of experience

Minimum Leadership Experience:

None

Preferred Leadership Experience:

None

Certifications:

None

Competencies:

Accountable for the management of others through subordinate supervisors and for all associate activities - including selection, termination, performance appraisal and professional development of subordinates.

Develops Talent

Decision Quality

Plans and Aligns

Ensures Accountability

Manages Conflict

Drives Engagement

Collaborates

Customer Focus

Drives Results

Communicates Effectively

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00

Similar Jobs

Personal Banker II - Singleton Square Bank Mart (Bilingual Spanish)

Fifth Third Bank, N.A. • Norcross, GA • 7h ago

Retail & Hospitality

Make banking a Fifth Third better®We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended...

7h ago

Go to Apply

DFC Platform Maintenance Manager

Home Depot • Atlanta, GA • 18h ago

Retail & Hospitality

Position Purpose: Lead Supply Chain platform focused maintenance team to reduce costs, create value, and improve service to customers and stores. Key Responsibilities: Provide support and direction for area's efforts. Ma...

18h ago

Go to Apply

Assistant Director of Food & Beverage

Omni Hotels • Atlanta, GA • 18h ago

Retail & Hospitality

Overview Omni Atlanta Hotel at Centennial Park Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Par...

18h ago

Go to Apply

Associate Director-Retail Sales

AT&T • Atlanta, GA • 18h ago

Retail & Hospitality

Job Description: Our Retail Store Manager earn between $89,600 - $134,400 + $40,000 in commissions yearly if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. Individu...

18h ago

Go to Apply

Pastry Cook - PM Shift

Druid Hills Golf Club • Atlanta, GA • 18h ago

Retail & Hospitality

Druid Hills Golf Club is excited to announce an open position for a Pastry Cook within our culinary team. We are looking for a dedicated and passionate individual who has a knack for crafting exquisite pastries and desse...

18h ago

Go to Apply

Assistant Leasing & Marketing Manager

Campus Apartments, LLC • Atlanta, GA • 1d ago

Retail & Hospitality

Overview Enthusiastic, outgoing leasing and marketing professional wanted! The Campus team is filled with passionate and enthusiastic people! Since 1958, we have been singularly focused on providing superb housing for co...

1d ago

Go to Apply

In Seat Bartender - State Farm Arena

Compass Group, North America • Atlanta, GA • 1d ago

Retail & Hospitality

Levy Sector Service Bartender - State Farm Arena/Levy Restaurants Pay Rate: $17.25 per hour. This is not a tipped position. Schedule: Seasonal event-based position available only during the Hawks season (October 2025 - A...

1d ago

Go to Apply

Manufacture Support Team Member Sr

Lockheed Martin • Marietta, GA • 1d ago

Retail & Hospitality

Description: What You Will Be Doing Cross-Functional Collaboration: Partner with teams in production planning and control, total quality management, material management, and process reengineering to drive success. Facili...

1d ago

Go to Apply

SAP TPM/ITCM Project Delivery Specialist

Deloitte • Atlanta, GA • 1d ago

Retail & Hospitality

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced SAP TPM/ITCM Project Delivery Specialist you will have the ability to share new ideas and colla...

1d ago

Go to Apply

Retail Stocking Associate

Harbor Freight Tools • Canton, GA • 1d ago

Retail & Hospitality

173422BRPosting Title:Retail Stocking AssociateJob Description: A Retail Stocking Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.