Customer Service Cashier
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Customer Service Cashier
Salary
$15.94 - $20.00 Hourly
Location
1200 Travis
Job Type
Full Time
Job Number
37991
Department
HOUSTON POLICE DEPARTMENT
Opening Date
01/21/2026
Closing Date
1/27/2026 11:59 PM Central
Description
Benefits
Questions
POSITION OVERVIEW
Applications accepted from: ALL PERSONS INTERESTED
Job Classification: CUSTOMER SERVICE CASHIER
Posting Number: PN# 37991
Division: RECORDS DIVISION
Reporting Location: 1200 TRAVIS ST. 23RD FLOOR
Workdays & Hours: MONDAY - FRIDAY; 9:30 AM - 5:30 PM*
*Subject to change
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
Assists customers by accepting payments, making change, crediting payments to accounts and answering questions relating to accounts.
RESPONSIBILITIES:
Accepts customer payments, makes change, and processes payments through the on-line cashiering system.
Balances daily money collections on cashiering system.
Reconciles all cash and checks to summary reports and makes bank deposits daily.
Acts as a source of information to the public including the initial research and resolution of citizens' problems.
Prints, retrieves and distributes a variety of reports from the on-line cashiering system. The reports include summary cashier balances, summary cashier deposits, bank deposits, itemized tenders, journal searches, and reconciliation totals.
All duties and responsibilities may not be included in the above job descriptions.
WORKING CONDITIONS
The position is physically comfortable most of the time with occasional periods of stooping, bending and/or light lifting of materials of up to 10 pounds.
There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions.
"Must be able to pass a criminal background check, obtain and maintain federally mandated security clearance where required."
If applicable, the applicant's past performance evaluations, past and present supervisory recommendations, and/or Internal Affairs complaint history will be reviewed and considered.
MINIMUM REQUIREMENTS
EDUCATIONAL REQUIREMENTS
Basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a high school diploma or a GED.
EXPERIENCE REQUIREMENTS
One year of money handling experience is required.
One year data entry is required.
LICENSE REQUIREMENTS
None.
PREFERENCES
**Preference shall be given to candidates with strong data entry skills.
Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order
GENERAL INFORMATION
SELECTION/SKILLS TESTS REQUIRED
Department may administer skills assessment test.
SAFETY IMPACT POSITION NO
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
Pay Grade 12
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (713-308-1289).
If you need special services or accommodations, call (713-308-1289). (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity Employment
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:
Medical
Dental
Vision
Wellness
Supplemental Insurance
Life insurance
Long-term disability
Retirement pension
457 deferred compensation plan
Employee Assistance Program
10 days of vacation each year
13 city holidays, plus one floating holiday
Compensable Sick Leave
Personal Leave
Flexible schedules
Hybrid-Telework for eligible positions
Professional development opportunities
Transportation/parking plan
Section 125 pretax deductions
Dependent Care Reimbursement Plan
Paid Prenatal, Parental and Infant Wellness Leaves
Healthcare Flexible Spending Account
For plan details, visit http://www.houstontx.gov/hr/benefits.html
01
What is the highest level of education you have obtained?
Less than High School diploma/GED
High School Diploma/GED or higher
02
How many years of verifiable years of cashier experience and data entry experience do you have?
Less than 1 year
1 year but less than 2 years
2 years but less than 3 years
3 years but less than 4 years
4 years or more
None of the above
03
Do you have experience performing reconciliations?
Yes
No
04
Do you have experience handling a high call volume?
Yes
No
05
How many verifiable years of customer service experience do you have?
Less than 1 year
1 year but less than 2 years
2 years but less than 3 years
3 years but less than 4 years
4 years but less than 5 years
5 years or more
No experience
06
Do you have a valid/current driver's license?
Yes
No
07
I have experience and/or knowledge in the following areas. (Please check all that apply).
Professional money handling
Customer service
Professional bank depositing
Reconciling cash and checks
Prepare summary reports in cashiering system
None of the above
08
Are you bilingual (able to speak, write, and understand) in Spanish & English?
Yes
No
09
Provide specific details about your call handling experience. If none, enter N/A.
10
In 100 words or less, please provide details about a time when you provided exceptional customer service. If none, enter N/A.
11
Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?
Yes
No
Required Question
