Patient Access Representative | Kalispell Clinics | PRN Status

Logan Health • Kalispell, MT • 3d ago

Our Mission: Quality, compassionate care for all.

Our Vision: Reimagine health care through connection, service and innovation.

Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Are you the kind of person who lights up a room with a smile? Do you love helping people, staying organized, and keeping things moving in a fast-paced environment? If so, this could be the perfect opportunity for you.

We're hiring a PRN (Casual / As-Needed) Patient Access Representative to support one of our Kalispell-area clinics. This role is ideal for someone with a background in customer service, front office, administrative support, or hospitality who wants great work-life balance while making a real difference in patients' experiences.

?? Why This Role Matters

As a Patient Access Representative, you are the first impression. You'll be the welcoming face and friendly voice patients see when they arrive-setting the tone for a positive, supportive visit from the very start. You'll help patients feel comfortable, informed, and cared for while keeping clinic operations running smoothly.

Schedule & Work Environment

PRN / Casual / As-needed

Monday-Friday (no nights, no weekends)

Daytime hours with excellent work-life balance

High-volume, fast-paced clinic setting

Perfect for someone who enjoys variety and flexibility

What You'll Do

Greet patients warmly and professionally-making them feel welcomed and valued

Collect, verify, and update patient demographic and insurance information

Prioritize patient registrations based on acuity and clinic workflow

Verify insurance eligibility and benefits using verification software

Explain out-of-pocket costs clearly and compassionately

Collect and process payments in accordance with policies

Identify self-pay patients and refer them to financial counseling as needed

Maintain working knowledge of Medicare, Medicaid, and commercial insurance plans

Support clinic operations with general administrative assistance

Communicate opportunities for service improvements to leadership

Take pride in accuracy, productivity, and delivering exceptional customer service

What We're Looking For

This role is a great fit if you:

Love interacting with people and bring a positive, welcoming attitude

Thrive in a busy, team-oriented environment

Are detail-oriented, organized, and reliable

Can handle sensitive information with professionalism and discretion

Enjoy learning new systems and processes

Qualifications

Minimum of 1 year of customer service preferred

Experience in healthcare registration, scheduling, insurance verification, billing, financial clearance, or medical assisting preferred

Comfortable using computers, Microsoft Office, and learning new software

Strong verbal and written communication skills

Excellent interpersonal, organizational, and critical-thinking skills

Ability to work independently while also being a strong team player

If you're friendly, organized, people-focused, and looking for a flexible weekday role where you can truly make an impact-this is a fantastic opportunity to be part of a team that values compassion, professionalism, and great patient experiences. Apply today!!!

Shift:

Schedule:

Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

PRN positions (also referred to as Casual, As Needed, or Per Diem) at Logan Health offer flexibility and are designed to provide coverage during busy periods, employee absences, and vacations, making them an excellent opportunity to support the team as needed. PRN employees can participate in a matching 401(k) plan and have access to the Employee Assistance Program. Additionally, they may qualify for hourly differential pay for certain shifts or hours, offering extra compensation based on department-specific scheduling needs. Pay rates and scheduling practices may vary by department.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

Criminal background check

Reference checks

Drug Screening

Health and Immunizations Screening

Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.

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