If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.
With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses (https://www.idexcorp.com/our-businesses/business-segments/) around the globe, chances are, we have something special for you.
WHO WE ARE
Gast and Airtech are part of the IDEX Performance Pneumatics Group, delivering innovative solutions for vacuum, pressure, and flow control across critical industries worldwide.
Gast is a trusted leader in designing and manufacturing high-quality air-moving products, including compressors, vacuum pumps, and accessories. For decades, Gast has powered essential applications in medical, industrial, and environmental sectors with reliability and precision.
Airtech specializes in custom-engineered vacuum and pressure systems, offering advanced solutions for complex applications in life sciences, electronics, and industrial automation. Known for flexibility and technical expertise, Airtech partners with customers to solve unique challenges and deliver tailored systems that meet demanding performance requirements.
Together, Gast and Airtech combine engineering excellence, customer focus, and global reach to enable technologies that keep industries moving and improve everyday life.
Position Summary
The Inside Sales Manager will lead and manage the inside sales team responsible for driving revenue growth through proactive customer engagement, technical support, quoting, and lead conversion for industrial products such as compressors and air blowers. This role focuses on maintaining strong customer relationships, ensuring timely responses to inquiries, and supporting the field sales team to achieve overall business objectives. The Insides Sales Manager will work cross-functionally with sales, engineering, product management, and customer service to provide best in class customer, distributor, and sales support. The ideal candidate must be passionate about customer engagement, leading and developing a team, and commercial processes. The position will be accountable for meeting/exceeding sales targets, funnel growth through lead conversion, and customer satisfaction.
Essential Duties & Responsibilities :
This position is accountable for the following key responsibilities:
Team Leadership & Development
Lead,manage, and mentora team of Inside SalesEngineers/Representativesto enhance individual and team performance
Provide training on product knowledge, sales strategies for lead conversion, andsales tools (CRM)
Foster a positive, collaborative, and high-performance sales culturebuilt on accountability and results
Sales Execution for 80s and 20s Customers
Develop and implement plans toprotect our core customer accounts andrevenue, while evaluating opportunities to growth from existing 80s and 20s accounts.
Set clear, measurable individual and team sales targets aligned with companyobjectives.
Monitor progress toward goals and adjust strategies as needed to ensure success.
Prepareaccuratesales forecasts, pipeline reports, and performance analyses for senior management.
Leads Conversion - Process Management
Oversee the entire inside sales process, ensuring efficiency, consistency, and compliancewith defined processes, or adjust/develop required processes to meet team and businessobjectives.
Collaborate with marketing tomaintaina steady flow of qualified leads andoptimizelead conversion.
Continuously evaluate and improve sales practices, tools, and procedures to maximize productivity.
Customer Relationship Management
Serve as the escalation point for complex customer issues, ensuringtimelyand satisfactory resolution.
Maintainaccurateand up-to-date records of leads, opportunities, and sales activities in CRM systems.
Identifyopportunities for upselling and cross-selling within existing accounts to increase revenue.
Performance Monitoring
Track and analyze key performance indicators (KPIs) and sales metrics to measure success, including regular cadence of 20sand select 80saccount reviews
Conduct regular pipeline reviews and implement corrective actions to address gaps.
Provide constructive feedback and actionable insights to team members to drive continuous improvement.
Skills & Attributes:
Leadership Presence - Inspires confidence and motivates the team to achieve and exceed goals.
Customer Focused Mindset - Prioritizes building strong relationships and delivering exceptional customer experiences; always starts with customer in mind
Accountability - Takes ownership of results and ensures team members are responsible for their performance.
Servant Leadership - Ability to prioritize the needs of the team to foster growth, collaboration, and success.
Adaptability - Thrives in dynamic environments and manages multiple priorities in a fast-paced environment.
Data-Driven Mindset - Uses analytics and KPIs to guide decisions and improve performance.
Resilience & Composure - Maintains focus and positivity under pressure, especially during challenging sales cycles and customer interactions.
Cross- Collaboration - Works effectively across departments (sales, marketing, operations, finance) to achieve shared goals.
Integrity & Professionalism - Demonstrates high ethical standard and builds trust internally and externally.
Continuous Improvement Orientation - Always looking for ways to enhance processes, tools, and team capabilities.
Behaviors /Competencies **:
Leadership** Behaviors:
Empowers Others: Delegates effectively and builds confidence within the team.
Visionary Thinking: Communicatesa clear visionand aligns team efforts toward strategic goals.
Accountability: Holds self and team members responsible for commitments and results.
Influence and Inspire:Motivates throughtrust, respect, and positive reinforcement.
Drive Results
Maintains focus on achieving targets and motivates the team to deliver consistent performance.
Communicate Effectively
Shares information clearly andtimelywith team members and stakeholders.
Collaborate Across Functions
Works seamlessly with marketing, operations, and other departments to achieve shared goals.
Adapt and Respond Quickly
Adjusts strategies and priorities in response to changing market conditions or business needs.
Customer-Focused Decision Making
Prioritizes customer satisfaction and long-term relationship building in all interactions.
Problem-Solving Orientation
Identifieschallenges early and implements practical, effective solutions.
Continuous Improvement Mindset
Seeks opportunities to enhance team performance, processes, and outcomes.
Education & Experience:
Bachelor's Degree inEngineering,Business Administration, Marketing, Sales, ora related field.
Preferred:
MBA or advanced degree in business or management (optional butadvantageous).
Must have at least7+ years of sales experience, with at least3+years in a leadership or supervisoryrolemanagingateam.
Proventrack recordof:
Meeting or exceeding sales targets.
Developing and implementing sales strategiesand commercial processes.
Experience withCRMand ERPsystems (e.g.,MS Dynamics andJDEdwards/Oracle).
Experience in:
Coaching and developing sales representatives.
Process improvement andaccount/pipeline management.
Working cross-functionally with marketing, sales,and operations.
PHYSICAL DEMANDS: The physical demands described here are represented of those that must be met by an employee to successfully perform the essential functions of this job ._ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions ._
While performing duties of the job,employee isrequired to move aroundand bestill;use hands to handle objects, tools, or controls;reach withhands and arms; talk and hear.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Noise level is minimal with intervals of spikes.
Office working environment with occasional visits to the factory floor.
Required to wear safety glasses andutilizeother safety equipment asrequiredwhile present onshopfloor.
Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?
Total Rewards
The compensation range for this position is $124,000.00 - $186,000.00, depending on experience. This position may be eligible for performance based bonus plan.
Benefits Package
Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page: https://www.idexcorp.com/careers/our-benefits-and-rewards/
IDEX is an Equal Opportunity Employer . IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.
Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at lfcareers@idexcorp.com for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.
Artificial intelligence is not used to screen, assess or select applicants.
This posting is for an existing vacancy.
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Job Family: Sales
Business Unit: Airtech
