Operations Manager

SP+ • White Plains, NY • 1h ago

Operations Manager Requisition ID 2025-53892 Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Location US-NY-WHITE PLAINS Location Name 84003 - (M) SONESTA WHITE PLAINS Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Address 2 66 HALE AVE Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : City WHITE PLAINS Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : State/Province NY Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Postal Code 10601 JobLocation_Header WHITE PLAINS NY United States Position Type (Portal Searching) Full-Time Category (Portal Searching) Parking Operations ManagementOverview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out." We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities What you'll doDeliver on our Promise by ensuring every moment matters for our clients by resolving client requests and concerns efficiently and communicating proactively with clients on how to improve our operations.Hire, develop, train, and supervise a diverse team of Promise-driven employees. Identify proper staffing levels to complete duties, deliver a superior customer experience, and perform daily job functions.Ensure that proper parking, security, and cash control procedures are followed.Maximize profitability through revenue development, facility marketing, cash control procedures, expense reviews, and managing the operation's budget.Identify all procurement and vendor service needs of the location.Perform general accounting duties such as accounts payable, payroll, and petty cash.Monitor facility maintenance for cleanliness standards.Monitor and review all damage claims. Recommend and implement plans or programs to improve the safety of operations to prevent the occurrence or reoccurrence of similar claims.Implement all policies and procedures to ensure compliance with all OSHA laws. Qualifications What you needDemonstrates ability to lead, manage and motivate a diverse group of team members.Passionate about going above and beyond to deliver the best possible customer experience and client satisfaction by finding unique ways to solve problems.Prior experience developing budgets and P&L (Profit and Loss) review a plus.Ability to react and problem-solve quickly.Experience using various computer applications/systems (e.g., Microsoft Office Suite). Ability to learn internal computer programs.License Requirement: Must possess a valid state-issued driver's license with a current address and acceptable driving record.Salary Range: $65,000 - $75,000 annually per year Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, lif

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