Admin Support Assistant 2
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Admin Support Assistant 2
Salary
$17.29 - $25.17 Hourly
Location
Mason City - 50401 - Cerro Gordo County, IA
Job Type
Full-time
Job Number
26-01743
Agency
400 Health & Human Services - Family Well-Being and Protection
Division
Health & Human Services - Family Well Being & Protection.
Opening Date
01/16/2026
Closing Date
1/26/2026 11:59 PM Central
LinkedIn Tag
LI-POST
Point of Contact
Chris Silberhorn - chris.silberhorn@hhs.iowa.gov
Description
Questions
Job Description
The Iowa Department of Health and Human Services (HHS), Division of Family Well-Being and Protection, Child Protective Services is seeking an Admin Support Assistant 2 to join our team!
This position provides administrative oversight and high-level clerical work related to Northern Iowa Service Area.
Work duties involve:
Manage Supplies
Manage Physical Space
Point of Contact
Local Area Expense Budget
Manage Shelter Billings
Customer Service
Provide back up to the lead Administrative Support Staff.
The following experience/skills are preferred:
Critical thinking skills and plan development
Customer service including de-escalation of conflictual or adversarial situations
Excellent oral and written communication and report composition
Teamwork, collaboration, and consultation
Ability to multi-task
Ability to manage multiple deadlines
Benefits
Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth:
Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!
Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.
Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.
Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.
Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs.
For additional information on benefitsclick here.
Click hereto see how we compare with other employers or offers by using our Total Compensation Calculator.
Background Checks
Applicants will be required to complete a background check to be considered for this position.
The State of Iowa is an EEO/AA Employer
HHS values those with "lived experience" and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired - Relay Iowa 1-800-735-2942 TDD).
E-Verify and Right to Work
The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federalRight to Worklaws, which protect employees' rights to work without being required to join a labor organization. For more information, please visitwww.e-verify.gov.
Minimum Qualification Requirements
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
One year of full-time work experience in general office, clerical, data entry/processing, or related work.
A total of one year of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1.
For more information click on thislink to view the job description (https://das.iowa.gov/media/4905/download?inline=)
Additional Qualification Requirements
Within a period of time after hire, as determined by the appointing authority, employees in this classmaybe required to @type at least 40 WPM net as demonstrated by the completion of a typing examination.
01
Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.
Yes - I understand and agree.
No
02
PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?
No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
03
Do you have one year of full-time work experience in clerical or a closely related work area?
Yes
No
04
How many months of COMBINED post high school course work in an accredited secretarial, business, or closely related curriculum AND full-time clerical work experience do you have?
No full-time clerical work experience and specified education to a combined total of less than six months
Six months to less than one year of the combined clerical work experience AND specified education
One year or more of the combined full-time clerical work experience and specified education
05
Are you a current permanent State of Iowa executive branch employee? IF YES - Do you have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1?
I am a current permanent State of Iowa executive branch employee AND have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1
I am NOT a current permanent State of Iowa executive branch employee
I am a current permanent State of Iowa executive branch employee BUT DO NOT have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1
06
Are you currently a permanent internal Health & Human Services employee?
Yes
No
Required Question
Employer
State of Iowa
Agency
400 Health & Human Services - Family Well-Being and Protection
Address
Lucas State Office Building
321 E. 12th Street
Des Moines, Iowa, 50319
Website
https://hhs.iowa.gov
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