Full-time PM Safety and Security Officer

Hyatt • Incline Village, NV • 4h ago

Description:

The Safety & Security Officer is responsible for maintaining a safe, secure, and hospitable environment for colleagues, guests, and visitors. This role performs routine patrols, responds to incidents and emergencies, and enforces property policies with professionalism and sound judgment. The PM/Swing shift requires strong attention to detail, calm decision-making, and consistent visibility throughout the resort, including casino, public areas, colleague spaces, and outdoor locations.

Essential Duties & Responsibilities

Conduct continuous interior and exterior patrols of the hotel, casino, parking areas, and colleague facilities.

Monitor and respond to radio calls, alarms, and incident reports.

Provide immediate response to medical incidents; administer basic first aid until EMS arrives.

Assist with guest and colleague situations involving disturbances, safety concerns, or welfare checks.

Complete clear, detailed incident documentation in accordance with hotel standards.

Support emergency procedures, including evacuations, fire response, lost children/parents, and severe weather protocols.

Escort cash drops, deliveries, and restricted-access vendors as required.

Safeguard property assets by observing behaviors, preventing theft, and reporting suspicious activity.

Enforce established policies consistently while maintaining a guest-focused approach.

Assist with handling lost & found items, logging and securing property per policy.

Work collaboratively with front office, casino operations, engineering, and other departments to ensure safety and security throughout the resort.

Maintain knowledge of local laws, property emergency plans, and SOPs.

Uphold professional presence, communication, and behavior at all times.

Qualifications:

Previous security, military, law enforcement, or hospitality safety experience preferred.

CPR/AED/First Aid certification preferred or must be obtained within 30 days.

Ability to remain calm under pressure and make sound decisions in urgent situations.

Strong written and verbal communication skills.

Ability to stand, walk, climb stairs, and patrol for extended periods.

Must be able to work the PM/Swing Shift, weekends, holidays, and varied scheduling as operational needs require.

Must possess a valid driver's license and clean driving record.

Work Environment

High guest-contact environment including hotel, casino, public spaces, and outdoor areas in varying weather conditions.

Frequent walking and patrolling across a large property footprint.

Our Values

Equal Opportunity Employment

Hyatt is an equal-opportunity employer. R C R S SO GI NI D V.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Primary Location: US-NV-Incline Village

Organization: Hyatt Regency Lake Tahoe Resort, Spa and Casino

Pay Basis: Hourly

Job Level: Full-time

Job: Security

Req ID: INC006037

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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