Account Manager

BrightView • Monroe, OH • 4h ago

Description

The Best Teams are Created and Maintained Here.

Job Summary

The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations.

Duties and Responsibilities:

Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio

Develop accurate estimates and takeoffs for both new and existing clients as needed

Deliver timely bid proposals and designs for enhancement projects.

Generate referrals from existing client base and communicate leads to Business Developer

Build and maintain strong long-term relations with clients, focusing on all pertinent points of contact

Conduct regular site walkthroughs with clients to ensure quality and service expectations are met

Lead and facilitate the resolution of client concerns or issues

Ensure timely account renewals within the assigned client portfolio

Proactively assess and address site enhancement needs during visits

Collaborate with the Operations Manager to ensure service delivery meets or exceeds expectations

Schedule regular site visits with the Operations Manager for quality reviews and to ensure client expectations are met

Support hiring, training, and coaching of field crews for the assigned portfolio

Promote and enforce safety policies and procedures

Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services

Assist the Branch Manager in overall leadership of the branch to include participation in all relevant meetings

Maintain proper account documentation and notes in the CRM system

Monitor and maintain satisfactory accounts receivable levels

Coordinate with the Branch Administrator to keep client records and contact information current

Perform additional duties as assigned by the Branch Manager

Education and Experience:

Associate's or Bachelor's degree in a business-related field, or equivalent experience in a customer-focused service industry

Minimum 3 years of experience in customer service, management, and leadership, preferably in the landscaping industry or local marketplace.

Strong written and verbal communication skills.

Demonstrated leadership and coaching abilities

Ability to foster collaboration and teamwork

Physical Demands/Requirements:

Operation of a computer and other office equipment/system, such as a laptop, cell phone, and sales and operational programs/tools

Position is a combination of mobile and sedentary work; must be able to remain in a stationary position for long periods of time

Customarily and regularly spends more than half of the time working away from BrightView's places of business, walking job sites, selling and obtaining orders or contracts for BrightView's services

Ability to travel by car, train, and plane

Position needs to be able to traverse uneven grounds and walk on job sites with clients and the branch team for periods of time up to 4 hours

Work Environment:

Works both indoors and outdoors; attends branch stretch and flex 3-4 days per week

Field-based position, a combination of office and customer-facing

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.

This job description is subject to change at any time

Compensation Pay Range:

65,000-75,000

BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process _.

It's Not Just a Team. It's One BrightView._

Similar Jobs

Senior Enterprise Program Manager

Fifth Third Bank, N.A. • Cincinnati, OH • 50min ago

Management & Administrative

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Partners with Executive Manageme...

50min ago

Go to Apply

Administrative Assistant

Cincinnati Children's Hospital Medical Center • Cincinnati, OH • 4h ago

Management & Administrative

JOB RESPONSIBILITIES Coordination- Schedule and coordinate conferences, meetings, interviews, and appointments. Independently resolve scheduling conflicts anticipating scheduling problems. Coordinate conference calls, te...

4h ago

Go to Apply

Associate Analyst Operations Systems

Tyson Foods, Inc. • Cincinnati, OH • 4h ago

Management & Administrative

Job Details: At Tyson Foods, we believe that our team members are the heart of our success. Are you ready to take on a dynamic role where you can make a significant impact? Join Our Team in the Prepared Foods Division as...

4h ago

Go to Apply

Help Desk Technician

Scitec, Inc. • Dayton, OH • 9h ago

Management & Administrative

::: section Responsibilities: An information technology (IT) Tier 1 Technician is a technology professional with an aptitude to develop and apply a broad range of knowledge and skills in many areas of IT, but without a s...

9h ago

Go to Apply

Enterprise IT/SW Program Manager

Riverside Research Institute • Dayton, OH • 10h ago

Management & Administrative

Enterprise IT/SW Program Manager Location US-OH-Dayton ID 2026-4101 Category Technical Management Position Type Full Time Salary Riverside Overview Riverside Research is an independent National Security Nonprofit dedicat...

10h ago

Go to Apply

Sr. Administrative Support

ODYSSEY SYSTEMS CONSULTING GROUP • Dayton, OH • 10h ago

Management & Administrative

Sr. Administrative Support Job Locations US-OH-Dayton ID 2026-7259 Category Program Management Type Full Time Biweekly Hours 80 Location : Name Wright Patterson AFB Position Summary Odyssey Systems is recruiting to fill...

10h ago

Go to Apply

Sr. Administrative Support

ODYSSEY SYSTEMS CONSULTING GROUP • Dayton, OH • 10h ago

Management & Administrative

Sr. Administrative Support Job Locations US-OH-Dayton ID 2026-7260 Category Program Management Type Full Time Biweekly Hours 80 Location : Name Wright Patterson AFB Position Summary Odyssey Systems is recruiting to fill...

10h ago

Go to Apply

Sr. Administrative Support

ODYSSEY SYSTEMS CONSULTING GROUP • Dayton, OH • 10h ago

Management & Administrative

Sr. Administrative Support Job Locations US-OH-Dayton ID 2026-7262 Category Program Management Type Full Time Biweekly Hours 80 Location : Name Wright Patterson AFB Position Summary Odyssey Systems is recruiting to fill...

10h ago

Go to Apply

Service Manager

Service Experts • Cincinnati, OH • 11h ago

Management & Administrative

Position Title: Service Manager Reports To: General Manager Status: Full-time, Regular position Category: HVAC Location Name: Engineering Excellence Location Address: 4360 Glendale Milford Rd. Blue Ash, OH 45242 Join the...

11h ago

Go to Apply

Service Manager

CertaSite, LLC • Dayton, OH • 11h ago

Management & Administrative

CertaSite, LLC ROLE OVERVIEW We are looking for a service manager, who will ?provide leadership to the local branch which includes overseeing the fulfillment process for work sold to ensure customer's requirements are me...

11h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.