Description
Location : Onsite in Memphis, TN; Maryville, TN; Birmingham, AL; Lafayette, LA; New Orleans, LA; Charlotte, NC; Raleigh, NC., Miami, FL or Dallas, TX
Weekly Scheduled Hours : Monday-Friday 9am-5pm
No sponsorship will be provided for this role.
The Director of the Enterprise Project Management Office provides vision, leadership, and discipline for the bank's enterprise project and program portfolio. This role leads a team of Portfolio Managers and Project Managers to deliver enterprise-wide transformational initiatives that enhance client experience, strengthen risk and control environments, and drive operational efficiency and growth. The Director establishes and enforces governance, standards, and project controls; partners with senior leaders across Technology, Operations, Risk, Compliance, Finance, and Lines of Business; and ensures strategic alignment, value realization, and audit-ready execution.
This opportunity will be based in one of First Horizon's office locations in the Southern footprint as engagement with business partners across the company is a key to success in this role.
Duties and Responsibilities
Enterprise Portfolio Strategy and Prioritization
Lead the intake, evaluation, and prioritization of projects and programs aligned to the bank's strategy, risk appetite, capital plans, and client outcomes.
Maintain an integrated multi-year transformation roadmap, balancing change capacity, regulatory commitments, and business value.
Partner with Lines of Business and Finance on business cases, benefits realization plans, and funding decisions.
Program and Project Delivery Oversight
Oversee delivery of complex, cross-functional programs including digital and client experience transformation, core platform modernization, data and analytics, cybersecurity, and operational excellence.
Monitor scope, schedule, budget, quality, risks, issues, and benefits using objective metrics and KPIs; drive corrective actions and escalation management.
Remove impediments, negotiate trade-offs, and ensure inter-program dependency management.
Governance, Standards, and Project Controls
Define and maintain the EPMO methodology, stage-gates, templates, and required artifacts across the project lifecycle.
Establish and lead portfolio governance forums to drive decision-making, resolve conflicts, and manage dependencies.
Ensure adherence to enterprise policies and regulatory expectations; maintain audit-ready documentation and evidence across initiatives.
Financial and Resource Management
Oversee portfolio financials (capital and expense), forecasting, and variance management; ensure realization of targeted benefits and value.
Lead capacity planning, resource allocation, and workforce strategy across Portfolio Managers, Project Managers, and Project Control.
Stakeholder Engagement and Collaboration
Build trusted relationships with senior leaders across Lines of Business, Technology, Operations, Risk, Compliance, Legal, Finance, and Internal Audit.
Promote a culture of delivery excellence, transparency, client-centricity, and continuous improvement across the bank.
Tools, Reporting, and Analytics
Own the project management toolset and reporting ecosystem; deliver executive dashboards and insights as needed.
Standardize portfolio health reporting, scenario planning, and capacity models to inform timely decisions.
Performs all other duties as assigned
Supervisory Responsibilities
Directly lead a team of Portfolio Managers, Project/Program Managers, and Project Control analysts in accordance with organizational policies and applicable laws.
Responsibilities include hiring, onboarding, coaching, performance management, and other associate relations matters.
Sets clear goals and career development paths; fosters inclusion, accountability, and high performance.
Job Requirements
Bachelor's degree required in business, finance, information systems, or related field.
Master's degree (MBA or related) preferred or equivalent combination of education and experience.
12-15+ years leading complex enterprise portfolios and programs, preferably in banking or financial services.
Proven track record delivering enterprise-wide transformation (digital, core modernization, data/analytics, operational excellence, regulatory change).
Strong strategic thinking, analytical problem solving, and data-driven decision-making.
Exceptional executive communication, negotiation, and influencing skills; able to simplify complex topics for diverse audiences.
Demonstrated ability to lead through ambiguity, manage competing priorities, and drive outcomes at enterprise scale.
Commitment to client-centric design, associate enablement, and continuous improvement.
Demonstrated success establishing and maturing PMO/EPMO functions, governance, and project controls.
Deep understanding of banking operations, client experience, and the regulatory and risk/control environment.
Expertise in portfolio management, governance design, financial management, and benefits realization.
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com (https://urldefense.com/v3/\_https:/www.firsthorizon.com/\\;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\kmPxl66_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .
Benefit Highlights
Medical with wellness incentives, dental, and vision
HSA with company match
Maternity and parental leave
Tuition reimbursement
Mentor program
401(k) with 6% match
More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
