Customer Service Associate

Walgreens • Elkton, MD • 1h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1743515BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 301 E PULASKI HWY,ELKTON,MD,21921

Full District Office Address: 301 E PULASKI HWY,ELKTON,MD,21921-06415-10977-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 10977-ELKTON MD

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Principal Associate, Data Scientist - Model Risk Office

Capital One • Wilmington, DE • 14h ago

Management & Administrative

Principal Associate, Data Scientist - Model Risk Office Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistic...

14h ago

Go to Apply

Senior Fixed Income Portfolio Manager

M&T Bank • Wilmington, DE • 1d ago

Management & Administrative

Overview: Provides investment management advisory services to clients including formulating short and long-term strategies for clients. Responsible for the investment performance of a portfolio or model, either alone or...

1d ago

Go to Apply

Account Manager

Robert Half • Newark, DE • 1d ago

Management & Administrative

Description We are looking for an experienced Account Manager to join our team in a contract-based position. This role involves collaborating closely with internal stakeholders and account directors to ensure client sati...

1d ago

Go to Apply

Work From Home, Principal Process Manager, Complaints Operations Strategy

Capital One • Wilmington, DE • 1d ago

Management & Administrative

Work From Home, Principal Process Manager, Complaints Operations Strategy Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may...

1d ago

Go to Apply

Customer Service Associate

Walgreens • Wilmington, DE • 2d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

2d ago

Go to Apply

National Accounts Manager

Zimmer Biomet • Claymont, DE • 2d ago

Management & Administrative

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet produc...

2d ago

Go to Apply

Trust Officer

M&T Bank • Wilmington, DE • 2d ago

Management & Administrative

Overview: Responsible for the administration and fiduciary management within client relationships. Primary Responsibilities: Administer assigned book of client trust accounts through demonstrated proficiency and sound ju...

2d ago

Go to Apply

Human Resources Program Analyst

UIC Government Services and the Bowhead Family of Companies • Aberdeen, MD • 2d ago

Management & Administrative

Overview Bowhead seeks a Human Resources Program Analyst to provide comprehensive support for complex, high-volume Army Civilian personnel operations within the fast-paced, mission-driven environment of the CECOM Securit...

2d ago

Go to Apply

Customer Service Representative

TEKsystems • Wilmington, DE • 3d ago

Management & Administrative

TEKsystems is currently supporting a client hiring customer service representatives. This role will be supporting the call center with sales campaigns and provide primary outreach and support to their customers. Applican...

3d ago

Go to Apply

Security Operations Account Manager

Allied Universal • Newark, DE • 3d ago

Management & Administrative

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.