Description
This position is incentive eligible.
Introduction
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Front Desk SupervisorCareNow
Benefits
CareNow offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location.
We are seeking a Front Desk Supervisor for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!
Job Summary and Qualifications
Seeking a Front Desk Supervisor like you who providesexpertiseto our clinic staff and to be a champion of quality and accuracy. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do.
What you will do in this role:
Leads by example and is a positive role model. Ensures FDC leads by example as well.
Participates in and supports methods of measuring patient satisfaction.
Ensures that all employees understand that the patient in the clinic is our top priority at all times.
Ensures our occupational clients are made a top priority in the clinic and that all staff members are following the company preference card.
Ensureseach team member isproperly trainedand capable of working independently as a productive team member.
Proactively works to fill openshifts, andhas a back-up plan in place by required deadline.
Assistswith holding all staff accountable to uphold the requirements to work all shifts (days,eveningsand weekends).
Ensuresall HIPAA forms are completed in compliance with policies,rulesand regulations.
Overseesmedical information requests. Must ensure staff isproperly trainedonreleasing medical records. This includes attorney's office request or anythird partyrequest that should be given out by the medical records department.
Relays pertinent information to Center Manager, Front Desk Coordinator, Front Desk RegionalManagerand Area Managerregardingpersonnel problems.
Oversees implementation of new company policies and procedures at the clinic level.
Front Desk Training - rotating classes amongst the FDS team.
You Should Have:
2 years of experience in medical benefits and insurance verifications.
3 years of experience in medical front office position.
2 - 3 years of experience in a lead or training role is required.
Must have proficient computer skills, the use of email and general knowledge of Word and Excel.
Must maintain a valid driver's license and active vehicle insurance as traveling to clinics for assistant is required.
High school graduate or equivalent is required. Associates or Bachelors in a Healthcare related study is preferred.
CareNow® urgent care delivers quality, convenient, patient-centered urgent care with unparalleled service. In our more than 225 clinics, our physician-driven focus is centered on providing extensive resources and support to our dedicated clinical teams. We offer a wide range urgent care services for the entire family. CareNow urgent care is owned and operated by HCA Healthcare, one of the nation's leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. Our more than 283,000 HCA colleagues are connected by a single purpose - to give patients healthier tomorrows. If you're passionate about providing compassionate, high-quality care, growing your career within a company with a large support network and vast growth possibilities, and have an enthusiastic, collaborative spirit, we'd love to meet you!
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you find this opportunity compelling, we encourage you to apply for our Front Desk Supervisor opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
