Salesforce Senior Consultant

Deloitte • Chicago, IL • 1h ago

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Recruiting for this role ends on January 13, 2026.

Work You'll Do

As a Senior Consultant, you'll work within an engagement team and be responsible for identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design, flow mapping), testing, training, defining support procedures and supporting implementations.

The Team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required:

6+ years of consulting experience

2+ full life-cycle Salesforce implementations

Strong expertise in at least two of the following the clouds: Sales Cloud, Service Cloud, Experience Cloud, Einstein Analytics, Industry Solutions

Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve

Limited immigration sponsorship may be available

Bachelor's degree in computer science, information systems, or other technology-related field or equivalent number of years of experience

Preferred :

Previous "Big 4" experience

Salesforce certifications

Expertise in an industry vertical (i.e. Financial Services, Life Sciences, Health Care, Manufacturing, Technology, Retail, Media, etc.)

Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical)

Expertise in other technology domains (Data, Cloud storage, integrations, etc.)

Experience with Wave Analytics, Lightning, AI, Blockchain Eloqua, Exact Target or Marketo

Experience implementing other CRM platforms (SAP CRM, Oracle Sales Cloud, Microsoft Dynamics, etc.) or CPQ technologies (Big Machines, Apttus, Cameleon)

An advanced degree in area of specialization

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113,300 to $189,900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Customer_US

SS_US

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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