WMS Local Super User

Kuehne+Nagel • Southaven, MS • 1w ago

It's more than a job

As a Contract Logistics Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you not only contribute to the success of your team, but also to the day-to-day operations and success in the warehouse and distribution centres. For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At Kuehne+Nagel, our work truly contributes to more than we imagine.

In this role, you will be the primary system support between IT, regional operations management, and shop floor users as it relates to order, SKU, location management, system troubleshooting/support, and issue escalation of warehouse-related system issues. As a 3PL provider, we will count on your information systems knowledge to help drive system efficiency for our warehouse.

How you create impact

Serve as the primary support for local site system operational issues

Perform basic troubleshooting of order and stock management issues

Collaborate with users to implement preventative actions based on your findings

Assist with ticket creation, issue escalation, and follow-up

Maintain warehouse (location) and customer (article) data

Identify process changes that may impact system documentation

Provide local user training as needed

Troubleshoot hardware issues, including printers, RF guns, and network equipment

Support release management activities by testing new functionality, verifying document changes, and more

Assist local users with coordinating reporting requirements

Participate in training sessions led by the IT team to provide first-level support

What we would like you to bring

A degree in Computer Science, Information systems, or an equivalent combination of education and experience

1+ years of technical experience working with 3PL products including warehouse management systems, transportation management systems, and order management systems

1+ years of operations experience working in warehousing or a supply chain environment

1+ years of experience working with Blue Yonder, Red Prairie, or JDA is preferred

What's in it for you

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.

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