PARTS COUNTERPERSON

Hendrick Automotive Company • Fayetteville, NC • 8h ago

Rick Hendrick Toyota

Location: 1969 Skibo Rd, Fayetteville, North Carolina 28314

Summary: Responsible for selling parts to customers over-the-counter and providing necessary parts to the service department and body shop. The Parts Counterperson is also responsible for placing special orders.

Supervisory Responsibilities: This job has no direct supervisory responsibilities.

Essential Duties and Responsibilities include the following:

Assists customers in selecting and purchasing parts.

Places special orders for parts.

Reads appropriate manuals to ascertain @type and specification of part.

Provides pricing and product information to customers.

Dispenses parts to the service department and body shop.

Orders out-of-stock parts requested by customers.

Assists in taking inventory.

Meets departmental production and profitability goals.

Maintains CSI at or above dealership standards.

Answers telephone promptly and consistent with dealership guidelines.

Maintains an organized, clean and safe work area

Participates in required training

Records all hours worked accurately in company timekeeping system

Follows Safeguards rules and regulations.

Demonstrates the Company's Core Values

Complies with Company policies and procedures

Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.

Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education:

o GED

v High School Diploma

o Associate Degree

o Bachelor Degree

o Master Degree

o Doctorate Degree

Field of Study/Work Experience:

o Accounting

v Automotive

o Business

o Human Resources

o Information Technology

Desired Work Experience:

v up to 3 years

o 3-5 years

o 5+ years

Education/Experience:

Working knowledge of automotive parts.

Certificates and Licenses:

v Valid Driver's License

o Automobile Salesperson License

Computer Skills:

Intermediate skills in Microsoft Office products. Intermediate ability and knowledge of the Parts portion of the Dealership Management System and other computer applications to support operations.

Communication Skills:

Ability to understand and follow instructions. Ability to communicate effectively with customers and company

personnel.

Attendance Expectations:

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and some holidays.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit. Must be able to lift up to 30 pounds.

Environment Demands:

Duties are performed primarily at the parts counter and in the parts department. Work includes retrieving parts for customer purchase and moving throughout the parts, service, and body repair departments. Employee continuously interacts with customers and parts and service department employees.

Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability:

Ability to add, subtract, multiply and divide.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Have working knowledge of automotive parts.

Core Values:

To perform the job successfully, an individual should demonstrate the following Core Values:

Servant Leadership

Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity

Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm

Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning

Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Accountability at All Levels

Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Commitment to Continuous Improvement

Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf.

Similar Jobs

Claims Associate - Workers Compensation (Med- Only exp in Northeast States preferred In-Office Syracuse, NY)

Sedgwick • Fayetteville, NC • 5h ago

Finance, Accounting & Banking

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experi...

5h ago

Go to Apply

Primary Care Physician

Oak Street Health • Fayetteville, NC • 5h ago

Hospital & Medical Sponsored

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions compan...

5h ago

Go to Apply

Family Medicine, Virtual Primary Care Physician

Oak Street Health • Fayetteville, NC • 5h ago

Hospital & Medical Sponsored

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

5h ago

Go to Apply

Practical Nurse-Medical Specialty

Veterans Affairs, Veterans Health Administration • Fayetteville, NC • 10h ago

Hospital & Medical

Summary The Nursing, Specialty department is seeking a Licensed Practical Nurse (LPN) who will provide direct and indirect care to assigned patients while under the supervision of a registered nurse (RN). The LPN will pr...

10h ago

Go to Apply

Computer Assisted Ordering Technician

Defense Commissary Agency • Fort Bragg, NC • 20h ago

IT & Engineering

Summary This position is located at a Commissary store within the Defense Commissary Agency (DECA) system. The incumbent performs Computer Assisted Ordering tasks at a store under general supervision, and is responsible...

20h ago

Go to Apply

Computer Assisted Ordering Technician

Defense Commissary Agency • Fort Bragg, NC • 20h ago

IT & Engineering

20h ago

Go to Apply

Nurse Practitioner, Advanced Practice Provider

Oak Street Health • Fayetteville, NC • 1d ago

Hospital & Medical Sponsored

1d ago

Go to Apply

Nurse Practitioner, Advanced Practice Provider

Oak Street Health • Fayetteville, NC • 1d ago

Hospital & Medical Sponsored

1d ago

Go to Apply

Local Registration Authority - CAC/PKI

General Dynamics Information Technology • Fort Bragg, NC • 1d ago

Req ID: RQ212900 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Cyber and IT Risk Management Skills: Communication,Documentations,Organizational...

1d ago

Go to Apply

Construction - Manufactured Housing

Champion Home Builders Inc. • Lillington, NC • 1d ago

Trucking & Construction

Lillington, NC, USA | Hourly | 15.00-22.00 per hour Production bonus received after training. | Full Time | Medical, Prescription, Dental, Vision, Life Insurance, Disability, 401k w/ Match, Paid vacation and holidays Goo...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.