Sr. Consumer Loan Specialist - Sales Customer Service

Republic Finance, LLC • Oxford, MS • 19h ago

Overview & Responsibilities

Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!

This position earns a competitive salary of $36,000 per year (paid hourly), plus an uncapped monthly bonus that averages $8,000 annually! In addition, we offer amazing benefits and perks, including health, dental, and vision insurance with employer contribution as well as paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, and short and long-term disability. If this sounds like the right opportunity in the financial services industry for you, apply today!

As a Sr. Consumer Loan Specialist, you will be a key team member in the branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. You will also assist the Branch Manager with daily operational tasks and set and be a role model to other team members. The successful candidate will posses a professional demeanor, outgoing/positive attitude, reliability, and excellent oral and written communication skills.

ABOUT REPUBLIC FINANCE

We have helped our customers meet their personal finance goals for more than 70 years by providing a variety of consumer loans, flexible lending options, and incomparable customer service. We are proud to serve over 300,000 customers in more than 250 communities throughout the US, and we continue to expand into new states each year! Our Core Values are at the heart of everything we do with a focus on Our Team, Our Customers, and Our Performance. With a commitment to our customers, we identify lending options that fit each of their unique needs. Not only are we dedicated to serving our customers, but we are also dedicated to giving back to our communities. Company-wide, we participate in various philanthropic efforts such as volunteer opportunities, food drives and back to school drives as well as an annual fund raiser for St. Jude Children's Research Hospital.

Our growing company offers a bright future for our employees. We work to provide a clear career path and many growth opportunities for all of our team members. Our supportive culture is one where we all work together to continuously improve and reach our goals. We show our appreciation for our employees by offering great benefits and competitive pay and by rewarding performance.

Job responsibilities are as follows:

Actively seeks opportunities to originate new loan business with new and existing customers.

Evaluates customer needs to recommend the best consumer loan and voluntary product solutions.

Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.

Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.

Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.

Closes loans, assembles loan folders, and breaks down files.

Consistently meets or exceeds loan goals.

Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio.

Applies analytical skills to quickly and efficiently resolve any customer issues.

Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance.

Processes insurance claims, follow-ups and payments daily and maintains insurance log.

Provides excellent customer care through daily transactions, customer inquiries and problem resolution.

Adheres to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance.

Answers incoming phone calls; checks branch's voicemail.

Assists Branch Manager with miscellaneous operational tasks such as daily initialization, preparing daily deposit and importing live checks.

Requirements

High school diploma or equivalent.

Minimum of 2 years of experience in a goal oriented, incentive based sales role.

1+ years of experience in the consumer finance industry preferred.

Professional demeanor, positive attitude, strong communication and customer relations skills

Ability to work well independently, as well as a dedicated team member.

Ability to work in a fast-paced environment and successfully navigate priorities.

Proficiency with Windows and Microsoft Office Suite

Valid driver's license, reliable transportation, and auto insurance

Willingness to comply with our company policy regarding employment credit check, background checks and drug screening

Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products. Eligibility is based on a criminal background check conducted by the state's department of insurance.

Benefits

We offer a competitive compensation and benefits package including:

Health, Dental, & Vision Insurance

15 days of Paid Time Off (PTO) to start + 1 additional personal day

401k + employer match

Company provided Life Insurance & Long Term Disability

Employee Assistance Program - Confidential mental health support

Additional benefits with Republic Finance include:

Access to LinkedIn Learning's library of 10,000+ professional development courses

Employee of the Month Program

Philanthropic support for multiple charities including an annual drive for St. Jude Children's Research Hospital

Professional offices with a friendly team environment

Monthly incentive bonus pay

Internal promotions

Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.

Similar Jobs

Legal Clerk

Contact Government Services, LLC • Oxford, MS • 2h ago

Legal & Paralegal

Legal Clerk Employment Type: Full-Time, Entry Level Department: Legal As a CGS Legal Clerk, you will provide a variety of direct assistance to USAO Victim-Witness personnel, AUSAs, legal assistants, administrative staff,...

2h ago

Go to Apply

Sanitation - Days Warehouse

Performance Food Group • Batesville, MS • 14h ago

Manufacturing & Warehouse

135334BR Job Title: Sanitation - Days Warehouse Location: Performance Batesville (0620) Job Description: We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock...

14h ago

Go to Apply

Senior Plumbing Engineer

Jacobs • Oxford, MS • 15h ago

IT & Engineering

This job opportunity is available at ANY location in the United States. Ideally, selected candidates will be near a JACOBS U.S. based office, but we intend to hire the "best" candidates. At Jacobs, we drive to make a pos...

15h ago

Go to Apply

Clinical Social Worker - Fee For Service

Thriveworks • West Boxford, MA • 3d ago

Hospital & Medical Sponsored

Thriveworks is currently seeking Licensed Clinical Social Workers to provide a mix of telehealth and face-to-face sessions in Boston, MA. This role is eligible for a competitive ramp stipend for clinicians offering 30 ho...

3d ago

Go to Apply

Clinical Social Worker - Fee For Service

Thriveworks • West Boxford, MA • 3d ago

Hospital & Medical Sponsored

Thriveworks is currently seeking Licensed Clinical Social Workers to provide a mix of telehealth and face-to-face sessions in Boston, MA. At Thriveworks, we’re not just growing a practice—we’re building a movement to tra...

3d ago

Go to Apply

Online Survey Taker. Earn up to $25 per survey. - Remote

Earn Haus • Abbeville, MS • 4d ago

Sponsored

Job description We are urgently looking for people interested in taking online surveys for Fortune 500 brands. If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up to $2...

4d ago

Go to Apply