Customer Service Representative

Chevron Corporation • San Diego, CA • 1d ago

Excited to grow your career?

At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.

People First, Excellence Always

Job Expectations :

The Carwash Site Manager manages the business and daily operations of the site to achieve assigned goals.

Essential Functions:

Oversees multiple car wash locations dependent on business needs and location.

Provides daily activities for all on-staff employees that range from loading, cleaning, and customer service. Coordinates with sales team on daily, monthly, annual goals for revenue of membership and service KPIs Analyzes budget expectations to identify areas in which focus, and improvement can be made. Ensures the site operations are incompliance with applicable laws, regulations, and company policies. Follow strict cleaning and maintenance schedules.

Supervisory Responsibilities:

Directly supervises 6-8 Car Wash Attendants (CWA) per site. Carries out supervisory responsibilities in accordance with the organization's policies and procedures. Responsibilities include interviewing, hiring, training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Adheres to all safety, Chevron Way values and diversity practices.

Skills and Experience Required :

Demonstrated ability to lead and motivate teammates with confidence in work processes and goals. Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Strong written, verbal and interpersonal communication skills including ability to listen attentively and to communicate information clearly and effectively. Retail and/or Hospitality management preferred. Valid Driver's license, good driving record and in-force liability insurance. Role models Chevron Way values and We Lead behaviors on an ongoing basis.

Physical Demands

Occasional bending, twisting and lifting of equipment and materials of at least 20 lbs. Periodic intrastate travel required, by car and/or air travel. Must be able to stand for long periods of time to conduct on-the-job training. Operates telephone, computer keyboard and other office equipment. Operates a motor vehicle in a safe manner.

Travel

Occasional work and travel outside of normal working hours and assigned geography.

Must be at least 18 years of age or older to work in California locations.

Must be at least 21 years of age or older to work in Management positions.

Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.

The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.

USA based job position

Visas will not be granted

Benefits :

Full-time & Part-time shifts available

Direct Deposit with competitive weekly pay

Health & Wellness packages available for purchase

Education reimbursement program

Management Bonus Program

Monthly sales-based commission program for Car Wash Attendants and Leads

Quarterly sales-based commission program for Car Wash Managers

Loyalty Service time Program

Commuter benefit Program

Compensation Range:

$19.25 - $35.52

Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at CSIWFM@Chevron.com.

Chevron Stations Inc. (CSI) are Chevron-owned and operated stations located throughout California, Oregon, and Washington. We have more than 3,000 employees in about 300 stations.

CSI locations are the flagship for all 8,000+ Chevron retail stations across the U.S. Chevron Corporation uses the CSI sites to test new products and set the standards for all Chevron stations to follow.

Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.

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