Retail Associate Manager

T-Mobile USA, Inc • Germantown, WI • 1d ago

JOB REQUIREMENTS: At T-Mobile, we invest in YOU! Our Total Rewards
Package ensures that employees get the same big love we give our
customers. All team members receive a competitive base salary and
compensation package - this is Total Rewards. Employees enjoy multiple
wealth-building opportunities through our annual stock grant, employee
stock purchase plan, 401(k), and access to free, year-round money
coaches. That\'s how we\'re UNSTOPPABLE for our employees! Job Overview
This role supports store leadership to develop and guide the retail team
in delivering customer-focused service and sales outcomes. It involves
leading team members to meet customer needs through effective coaching,
training, and operational management. The role emphasizes maintaining
store standards, product knowledge, and adherence to retail procedures
to drive performance. Success is measured by team achievement of sales
targets, customer satisfaction, and operational efficiency. The work
directly influences customer experience and contributes to the overall
financial and operational success of the retail location. Job
Responsibilities: Lead and develop retail team members to achieve sales
targets and deliver customer service excellence Coach and train staff on
product knowledge, customer interaction, and store procedures to enhance
team performance Manage store operations including visual merchandising,
plan-o-gram compliance, and maintaining store environment standards
Monitor and control store expenses, discounting, and credits to support
financial objectives Oversee customer wait times and ensure customer
needs are met through effective team coordination Stay current on
products, services, and leadership practices to serve as an expert
resource for the team Also responsible for other duties/projects as
assigned by business management as needed Education and Work Experience:
High School Diploma/GED (Required) - 1 year customer service and/or
sales experience, retail environment Knowledge, Skills and Abilities:
Communication (Required) Leadership (Required) Store Operations
(Required) Licenses and Certifications: At least 18 years of age Legally
authorized to work in the United States Travel: Travel Required
(Yes/No): No DOT... For full info follow application link. EOE
Statement We Take Equal Opportunity Seriously - By Choice T-Mobile USA,
Inc. is an Equal Opportunity Employer. All decisions concerning the
employment relationship will be made without regard to age, race, color,
religion, creed, sex, sexual orientation, gender identity or expression,
national origin, marital status, veteran status, the presence of any
physical or mental disability, or any other status or characteristic
protected by federal, state, or local law. Discrimination or harassment
based upon any of these factors is wholly inconsistent with our Company
values and will not be tolerated. Furthermore, such discrimination or
harassment may violate federal, state, or local law. ***
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/C592E112C8A44070

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