Back to Jobs search

HOTEL GENERAL MANAGER (Holiday Inn Express, Victor - NY)

Indus Hospitality Group • Victor, NY • 22h ago

Victor, NY (http://maps.google.com/maps?q=7502+Main+Street+Fishers+Victor+NY+USA+14564)

Job Type

Full-time

Description

Summary

The Hotel General Manager is responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences, and maintaining high standards of service, cleanliness, and hospitality. This role involves managing daily operations, coordinating departments, supervising staff, optimizing financial performance, and ensuring compliance with company policies and industry regulations. The General Manager also plays a key role in budgeting, marketing, and strategic planning to drive profitability and maintain the hotel's reputation.

Essential Duties and Responsibilities

Direct, train and mentor associates and observe performance to ensure adherence to hotel policies and established operating procedures.

Ensure all Owner and brand directed initiatives, perspectives and programs are implemented, followed and supported.

Monitor customer service by speaking with guests, reviewing guest satisfaction surveys and observing associates.

Actively promote the hotel and company.

Assist with the development of sales strategies and action plans.

Develop and maintain positive business relationships with all guests, vendors and other external partners.

Conduct regular physical property inspections to ensure all standards of excellence are being met.

Answer inquiries pertaining to hotel policies and services.

Understand, support and administer all state and local laws/codes in which the hotel is located that govern inn keeping and associate relations.

Develop and maintain hotel budget striving to meet and/or exceed all financial and budgetary goals.

Facilitate and maintain on-going communication and collaboration with all associates.

Perform a variety of administrative tasks including maintaining an accurate inventory of supplies, processing hotel payroll and handling any accounting and purchasing functions.

Maintain up to date records and files.

Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.

Ensure the cleanliness of all areas of the hotel.

Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies.

Requirements

Qualifications

Three to five years related experience and/or training; Bachelor's degree (B. A.) from four-year college or university; or equivalent combination of education and experience.

Physical Demands

The associate must be able to lift and/or move up to 25 pounds.

Work Environment

While performing the duties of this Job, the associate is occasionally exposed to odors; chemicals; dust; and outside weather conditions. The noise level in the work environment is usually moderate. The associate works in an environment that is open to the general public.

Why Join Indus Hospitality Group?

At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority.

We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization.

Come grow with us at Indus Hospitality Group!

Salary Description

$69,000-$75,000/yr

Similar Jobs

District Sales Manager - Virtual Sales Inbound

Paychex • Rochester, NY • 3h ago

Retail & Hospitality

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of...

3h ago

Go to Apply

Housekeeper Tues thru Saturday

The Village at Mill Landing • Greece, NY • 15h ago

Retail & Hospitality Sponsored

At Leisure Care managed communities, our hospitality-based care services and superstar employees (like you!) inspire new and creative ways of doing business and serving our residents and their families. Our employees are...

15h ago

Go to Apply

Housekeeper - be Fitness

The Village at Mill Landing • Greece, NY • 15h ago

Retail & Hospitality Sponsored

15h ago

Go to Apply

Bakery Customer Service

Wegmans • Rochester, NY • 19h ago

Retail & Hospitality

Schedule: Part time Availability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or older Location: Rochester, NY Address: 2200 Ridge Road East Pay: $16.50 - $17 / hour Job Posting: 01...

19h ago

Go to Apply

Assistant Manager Transportation

Webster Central School District • Webster, NY • 1d ago

Retail & Hospitality

Assistant Manager Transportation JobID: 3603 Position Type: Transportation/ Transportation (WELA/Non Wela) Date Posted: 1/14/2026 Location: Transportation Department Date Available: 07/06/2026 Closing Date: 01/23/2026 WE...

1d ago

Go to Apply

Pastry Chef - Seasonal, From-Scratch Restaurant in the Finger Lakes

Indus Hospitality Group • Geneva, NY • 1d ago

Retail & Hospitality

Pastry Chef - Seasonal, From-Scratch Restaurant in the Finger Lakes Geneva, NY ( http://maps.google.com/maps?q=512+Hamilton+St+Geneva+NY+USA+14456 ) Job Type Full-time, Part-time Description Kindred Fareis a spirited, se...

1d ago

Go to Apply

HOTEL NIGHT AUDITOR: Wednesday-Saturday Availability Needed

Indus Hospitality Group • Macedon, NY • 1d ago

Retail & Hospitality

HOTEL NIGHT AUDITOR: Wednesday-Saturday Availability Needed Macedon, NY ( http://maps.google.com/maps?q=362+State+Route+31+Macedon+NY+USA+14502 ) Job Type Full-time Description Summary Responsible for performing a variet...

1d ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Canandaigua, NY • 2d ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way t...

2d ago

Go to Apply

Entry-level Lube Tech/Technician (Part Time)

Valvoline • Penfield, NY • 2d ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, part-time workers, veterans, career changers-who have al...

2d ago

Go to Apply

HOTEL FRONT DESK AGENT (Victor, NY)

Indus Hospitality Group • Victor, NY • 2d ago

Retail & Hospitality

HOTEL FRONT DESK AGENT (Victor, NY) Victor, NY ( http://maps.google.com/maps?q=7502+Main+Street+Fishers+Victor+NY+USA+14564 ) Description Summary Responsible for performing a variety of guest service activities while pro...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.