Marketing Operations & Compliance Lead
Location: Morristown, NJ or Cambridge, MA
Job Type: Permanent
The Team: The AI-Driven Customer Engagement (AICE) team is transforming how Sanofi goes to market - redefining what modern marketing looks like. By blending human insight with AI, automation, and data, AICE is building a more intelligent, personalized, and efficient engagement model.
Role Overview: The Marketing Operations & Compliance Lead plays a pivotal role in bringing Sanofi's marketing strategy to life through scalable, compliant, and efficient content operations.
This role sits at the center of execution - ensuring that strategic priorities are translated into actionable workflows, optimized processes, and compliant content delivery across markets. You will be responsible for ensuring the operational readiness of Sanofi's global marketing engine by defining, implementing, and refining frameworks that allow teams to create, review, and deploy content with speed, consistency, and control.
Working in close partnership with local MLR teams, Studio content creators, and pod resources, you will champion operational content excellence and compliance innovation - helping Sanofi build a next-generation, AI-powered content engine that is faster, more intelligent, and audit-ready.
About Sanofi
We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system - and innovative pipeline - enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.
Key Responsibilities
Operational Excellence & Process Optimization
Lead the end-to-end optimization of global marketing operations, from content ideation through approval and deployment.
Define, document, and scale repeatable workflows that increase efficiency, reduce cycle times, and enable faster market activation.
Partner with AICE and GTMC teams to integrate automation tools, metadata standards, and content management best practices.
Monitor and continuously improve operational KPIs, identifying areas for simplification or automation.
Compliance & Governance Leadership
Collaborate closely with local Medical, Legal, and Regulatory (MLR) teams to streamline review and approval processes while maintaining full compliance with all standards and requirements.
Develop and promote global content governance frameworks that balance innovation with risk management.
Ensure systems and processes are audit-ready and aligned with regional regulatory environments.
Anticipate and mitigate compliance risks through proactive monitoring, documentation, and issue resolution.
Cross-Functional Collaboration & Enablement
Partner with global, regional, and local marketing teams to ensure alignment between strategy, content operations, and compliance.
Support the rollout of content workflows and enablement initiatives, ensuring new tools and processes are effectively adopted.
Act as a key liaison between brand teams, content studios, and compliance partners to resolve operational bottlenecks and enable speed-to-market.
Content Management & Quality Assurance
Oversee global content inventory and ensure visibility into the status, ownership, and compliance of all assets.
Establish quality standards for content creation, tagging, and localization to support reuse and scalability.
Enable structured handoffs between global and local teams, ensuring all content adheres to brand and compliance requirements.
Innovation & Continuous Improvement
Champion the adoption of AI, automation, and intelligent workflows to accelerate compliant content creation and approval.
Identify new technologies, systems, or practices that can enhance operational efficiency or compliance outcomes.
Drive a culture of continuous improvement by establishing feedback loops with local markets and business teams.
Qualifications
Bachelor's or Master's degree in Marketing, Communications, English, Design, or a related field; advanced degree preferred.
Proven agency experience with deep understanding of content development, creative production workflows, and client/MLR collaboration.
7+ years of experience managing end-to-end content operations - from ideation and copywriting to localization and deployment.
Strong copywriting skills with the ability to assess and guide messaging for clarity, accuracy, and compliance.
Expertise in content management systems (e.g., Veeva PromoMats, DAMs), metadata, and approval workflows.
Demonstrated experience building or optimizing marketing operations processes in complex, matrixed organizations.
Strong knowledge of pharmaceutical marketing compliance and regulatory review processes (MLR/RC).
Excellent communication and stakeholder management skills across creative, regulatory, and business functions.
Highly organized and detail-oriented with strong problem-solving and prioritization capabilities.
Fluency in English required; proficiency in French is a plus.
Why Join Us?
Join Sanofi's AICE team and be part of reimagining how we engage healthcare professionals and patients through data, intelligence, and automation. You'll help design the future of marketing at Sanofi - one that is faster, smarter, and powered by AI - driving better experiences, improved outcomes, and measurable business growth.
Pursue Progress . Discover Extraordinary .
Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what's never-been-done-before. You'll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people's lives? Let's Pursue Progress and Discover Extraordinary - together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.
Pursue progress , discover extraordinary
Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) !
US and Puerto Rico Residents Only
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
North America Applicants Only
The salary range for this position is:
$178,500.00 - $257,833.33
All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK (https://benefits.sanofiusallwell.com/fleet/public/index/ba511bf8-5c32-4828-9861-ab985fffab90/?cid=sanofi) .
Global Terms & Conditions and Data Privacy Statement (https://www.sanofi.com/en/careers/global-terms-and-conditions/)
Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi (https://youtu.be/96EwNjb1TLo)
As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.
All in for Diversity, Equity and Inclusion at Sanofi - YouTube (http://www.youtube.com/watch?v=SkpDBZ-CJKw&t=2s)
