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Customer Service Representatives

System One • Tulsa, OK • 1d ago

Now Hiring: Remote Call Center Customer Service Agents (Tulsa Area Only)

Employer: System One - hiring for a client in the Tulsa area

Pay:

$17.50/hour (English)

$19.00/hour (Bilingual - Spanish/English)

Schedule: Full-time

Must be available Monday-Friday between 8:00 AM-7:00 PM and Saturday 9:00 AM-1:00 PM

Location: Remote (Tulsa, OK area residents only)

Contract: 6-8 months

Start Date: Late January

Position Overview

This is a fast-paced, high-call-volume customer service role. Agents are expected to manage back-to-back calls, accurately document interactions, and meet performance expectations in a structured call center environment.

Responsibilities

Handle a high volume of inbound calls throughout the day

Provide clear, efficient assistance with applications and program inquiries

Navigate multiple systems while actively engaging callers

Accurately document calls and follow established procedures

Meet call quality, productivity, and attendance metrics

Maintain professionalism and focus in a remote call center setting

Required Qualifications

High school diploma or equivalent

Previous high-volume call center or phone-based customer service experience preferred

Strong computer skills with the ability to multitask across multiple systems

Reliable hardwired internet connection and dedicated, quiet workspace

Strong verbal communication and problem-solving skills

Spanish/English bilingual skills strongly preferred

Preferred Experience

Inbound call center experience

Salesforce and inContact familiarity

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #208-Rowland Tulsa

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

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