Assistant Administrator

Dove Home Care Nursing Services LLC • Beverly, MA • 1h ago

Position Summary The Assistant Administrator / Scheduling Coordinator
supports the daily operations of Dove Home Care Nursing Services LLC by
coordinating caregiver schedules, ensuring consistent service delivery,
maintaining regulatory compliance, and supporting both staff and client
needs. This role is essential to maintaining high-quality care,
efficient staffing, and excellent client satisfaction. Key
Responsibilities Scheduling & Staffing Coordinate and manage caregiver
schedules to ensure proper coverage Match caregivers to client needs and
preferences Handle last-minute call-outs and emergency staffing Maintain
accurate scheduling records and timekeeping Operations & Administration
Support daily office operations and workflow Maintain client and staff
documentation in compliance with agency policies Assist with audits,
licensing reviews, and quality assurance activities Monitor service
delivery and resolve operational concerns Staff Support & Supervision
Assist with onboarding, orientation, and training of caregivers Monitor
caregiver performance and professionalism Serve as liaison between
caregivers, management, clients, and families Client & Family Relations
Assist with client intake and service coordination Address client
concerns, complaints, and service adjustments Maintain strong
relationships with clients, families, case managers, and referral
sources Compliance & Quality Assurance Ensure compliance with state
regulations and agency policies Maintain accurate employee credentialing
and client records Track incident reports and follow reporting
procedures Communication & Reporting Prepare daily and weekly operations
reports Maintain clear communication with Administrator and care team
Represent the agency professionally with community partners
Qualifications CNA or Home Health Aide certification required Minimum 2
years of experience in home care or healthcare operations Strong
scheduling, organization, and multitasking skills Knowledge of home care
regulations and compliance standards Excellent communication and
leadership abilities Proficiency with scheduling software and office
systems Reliable transportation and flexibility with work hours Work
Environment & Requirements Office-based with occasional field
responsibilities Ability to manage confidential information in
compliance with HIPAA On-call availability as needed for staffing
support Why Join Dove Home Care Nursing Services Supportive leadership
and collaborative team culture Opportunities for growth and leadership
development Meaningful work serving the community Equal Opportunity
Employer Dove Home Care Nursing Services LLC is an equal opportunity
employer and does not discriminate on the basis of race, color,
religion, sex, age, national origin, disability, or any other protected
status.

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