Sales Catering Coordinator

GREAT WOLF RESORT • Baraboo, WI • 1d ago

JOB REQUIREMENTS: 1400 Great Wolf Dr, Baraboo WI 53913, United States
Pay: \$20.00 At Great Wolf the Sales and Catering Coordinator provides
support to clients and Lodge sales teams to enable successful
achievement of revenue, quality and repeat business targets. Essential
Duties & Responsibilities Complete administrative tasks supporting all
group sales efforts as assigned by the DOSC director of sales and
catering including but not limited to: preparing sales kits, documenting
prospective accounts, organizing files, preparing contracts, preparation
of invoices, purchasing of office supplies and data entry Complete
Banquet Event Orders (BEOs) and Resumes for clients and operations
departments to communicate specific needs, contracted/agreed-upon
details and pricing for the meeting, event or program Enter accurate
rooming lists, routing information, tax-exempt status and verification
of payment in Company software systems Monitor room blocks and
communicate with appropriate property personnel on a weekly basis
regarding group room pick-ups, rooming lists, etc. Represent the lodge
in investigating and resolving any group complaints or conflicts
including, but not limited to: billing issues, misplaced items,
reservations and contract discrepancies Organizes and coordinates client
appreciation and in-house lodge events Provide detailed information on
meeting-specific needs throughout the entire booking process from
negotiation through departure Attends pre and post conference meetings
as needed Handles all in-suite VIP packages and amenities as needed
Maintain Posting Master (PM) account ledger by keeping track of all open
PM accounts Assists Sales Team with any special projects. Basic
Qualifications & Skills Associates degree in hotel/hospitality or
related field or equivalent experience/education combination
Demonstrated proficiency in Microsoft Office Suite Successful completion
of criminal background check and drug screen Professional communication
skills both verbal and written Desired Qualifications & Traits Previous
Sales Experience OPERA system experience Previous resort/hospitality
experience Significant customer service experience Strong problem
solving and organizational skills Attention to detail and ability to
exceed quality standards Enthusiastic and positive energy Multi-tasking
ability Physical Requirements Able to lift up to 20lbs Able to bend,
stretch, and twist Able to stand or sit for long periods of time
Estimated Salary Range: Pay Rate: \$ /hr An employee\'s pay position
within the salary range will be based on several factors, including, but
not limited to, relevant education, qualifications, certifications,
experience, skills, seniority, geographic location, performance, travel
requirements, revenue-based metrics, any contractual agreements, and
business or organizational needs. The range listed is just one component
of Great Wolf\'s total compensation... For full info follow application
link. *** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/64E2324638104A6A

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