Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
Come join us to create what's next. Let's define tomorrow, together.
Description
Find your future at United! We're reinventing what our industry looks like, and what an airline can be - from the planes we fly to the people who fly them. When you join us, you're joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world's biggest route network. Connect outside your team through employee-led Business Resource Groups.
Create what's next with us. Let's define tomorrow together.
At United, we strive to provide only the best travel experiences - to our customers and our clients. Our Sales team works closely with travel agencies, United travel departments, corporate clients and more to provide phenomenal customer solutions that lead to fruitful business relationships. And through valued customer feedback, optimized partnerships, and innovative sales strategies, Sales continues to be the largest revenue-generating department at United.
Key Responsibilities
The Sales Manager owns and manages a portfolio of assigned corporate customers with +$3M in industry spend, which plays a pivotal role in driving business results. Sales Managers maintain a comprehensive understanding of United's business objectives, developing strategies and tactics to move those objectives forward with their assigned account portfolio. They will collaborate with internal and external partners to achieve these objectives. They skillfully understand United's business and customer needs, effectively aligning products and services with appropriate customer opportunities using value proposition and strategic selling techniques!
Drive Business Results Through Analysis and Strategy
Consistently achieve or exceed individual, divisional, and commercial sales goals through development and execution of strategic account plans.
Independently identify business opportunities by using customer insight reporting and conduct analysis to advise business decisions.
Collaborate across internal departments and joint venture airlines partners to develop and implement customer focused strategies to improve sales/network potential with measurable results.
Understand United's Unique Product Offerings and B2B Strategy
Demonstrate strong knowledge and understanding of United's expanding slate of products, services, and distribution capabilities.
Develop deep understanding of the customer's business beyond travel program responsibilities. Expand knowledge of customer's core business, industry performance and individual traveler profile to improve the partnership and drive loyalty to United.
Continually embrace trends and technologies. Identify the potential impact on United and our customers to incorporate related sales strategies.
Conduct sales and promotional programs that provide market impact. Attend and/or coordinates customer, industry and trade organization events/meetings serving as a brand ambassador and proven leader in travel buyer marketplace.
Strategic Account and Deal Management
Establish a position as trusted advisor with customers. Broaden network across departments within the account's organization through value proposition selling.
Understand the role and level of influence across the account's travel purchase ecosystem (Customer/Buyer, Travel Management Company, Individual Traveler).
Develop, facilitate, and re-negotiate contracts according to the changing business environment ensuring mutual value received. Responsible for taking the lead on the delivery of United's commitments.
Create and deliver high-quality client-facing presentations, serving as key business partner with the goal of advancing the client partnership.
Maintain CRM to reflect current and relevant account information including critical account information, account strategies, and tasks.
Note: This position provides a remote work arrangement with a preference towards candidates located near Dulles International Airport or Reagan International Airport. A well-qualified candidate in the East Coast/Eastern Time Zone will also be considered. This role will be required to travel up to 25% of the time.
Qualifications
What's needed to succeed (Minimum Qualifications):
Bachelor's degree or equivalent years of work experience
3+ years of equivalent experience (sales, marketing, communications, etc.) with increasing levels of responsibility
Foundational understanding of airline sales or travel industry sales
Strong business sense and financial competence
Superb time management skills with prompt external/internal communication and follow through
Enthusiastic and motivated with an entrepreneurial and productive approach
Proficiency in key business computer applications (ex. MS Excel/PowerPoint/Word and Salesforce)
Travel within assigned territory with periodic travel to other destinations as required for internal and customer meetings
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
MBA or advanced degree
3+ years of account management experience in airline industry or travel industry (supplier, consultant, Travel Management Company, etc.)
CTE/GLP
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
The base pay range for this role is $78,755.00 to $102,598.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
